zdravo
Ja sam igrač iz Estonije i imam problema sa web stranicom www.bet2u.com. Koristio sam ovu stranicu prije nekoliko godina i tada sam napravio neke isplate i sve je prošlo u redu. Nedavno sam ponovo koristio ovu stranicu i prošlog mjeseca sam napravio povlačenje (500 eura) putem Mastercard kartice. Rekli su da isplata preko skrill/mastercard traje 3-5 radnih dana, ali je trajalo skoro dvije sedmice i onda su mi poslali e-mail da zbog određenih tehničkih problema moj zahtjev za povlačenje na karticu ne može biti obrađen i pitali su da li mogu prihvatite povlačenje putem Skrill-a. Prihvatio sam i nakon 30 minuta su izvršili uplatu.
Nakon toga sam napravio novi depozit (100€) i dobio sam neke opklade i povukao 1000€. Napravio sam preko Skrill-a i rekli su da povlačenje preko Skrilla traje oko 15-60 minuta. Međutim, 10-ak dana kasnije samo su mi poslali e-mail da je potrebna dodatna verifikacija putem Skypea. Tražili su moj Skype ID, ali 6 dana kasnije niko me nije ni kontaktirao preko Skypea, a moj zahtjev za povlačenje je odbijen i ne mogu napraviti novi, na web stranici samo piše "invalydpaymentsystem" bez obzira koji način plaćanja koristim.
Isplatio sam (1000€) 26.04 i 05.05 rekli su da je potrebna dodatna verifikacija, ali me još niko nije kontaktirao. Poslao sam nekoliko mejlova, ali niko nije odgovorio. Takođe sam kontaktirao sa live chat-om nekoliko puta, ali mi samo kažu "Na vaš upit je odgovoreno relevantnom odjeljenju i bićete kontaktirani putem Skypea u najkraćem mogućem roku".
Nisam koristio nikakve bonuse ili nesto, koristio sam samo ovaj novac koji sam uplatio. Koristio sam samo sportsko klađenje.
ID mog naloga je 30471696
Hello
I am player from Estonia and I have some problems with www.bet2u.com website. I used this site few years ago and I also made some withdrawals then and everything went fine. Lately I used this site again and last month I made withdrawal (500 euros) via mastercard. They said that withdrawal via skrill/mastercard takes 3-5 working days, but it took almost two weeks and then they sent me an email that due to certain techinal issues, my withdrawal request to a card cannot be processed and they asked if I can accept the withdrawal via Skrill. I accepted and after 30 minutes they made a payment.
After that I made a new deposit (100€) and I won some bets and made 1000€ withdrawal. I made it via Skrill and they told that withdrawal via skrill takes about 15-60 minutes. However, about 10 days later they just sent me an email that additional verification via Skype is needed. They asked my Skype ID, but 6 days later nobody has even contacted me via Skype and also my withdrawal request has been rejected and I can not make a new one, website just says "invalydpaymentsystem" no matter which payment method I use.
I made withdrawal (1000€) on 26.04 and 05.05 they said that additional verification is needed, but still nobody has contacted me. I have sent several emails, but nobody has answered. Also I have contacted with live chat several times, but they only say "Your query has been responded to relevant department and you shall be contacted via Skype as soon as possible".
I have not used any bonuses or smth, I have used only this money I have deposited. I have used only sport betting.
My account ID is 30471696