Zdravo svima,
Uložio sam žalbu, ali želim objaviti i ovdje da vidim ima li još neko problema.
Pokušao je povući 0,1 btc, posljednji put razgovarao je u chatu u ponedjeljak, koji je rekao da će biti obrađen, ali je odbijen, jer od tada nije mogao dobiti nikoga na chatu, pokušao je u različito radno vrijeme. Poslali su im e-mail u ponedjeljak također bez odgovora.
Svaki put kad pokušavam podići novac i sa manjim iznosima, oni to odbijaju bez ikakvog razloga i nema nikoga s kim bi razgovarali.
Provjeren sam za KYC i uspješno sam se povukao u prošlosti.
Hi all,
I've made a complaint but wish to post here too to see if anyone else is having issues.
Tried to withdraw 0.1 btc, last spoke to chat on Monday who said it would be processed but it was rejected, not been able to get hold of anyone on chat since, tried all different hours. Sent them an email Monday also to no reply.
Every time I am trying to withdraw even with smaller amounts they are rejecting it without any reason and there isn't anyone to speak to.
I am KYC verified and have withdrew successfully in the past.