BETFLIP BONUS SCAM YOU NEED TO READ

Hi everyone. I have a complaint against betflip that is hard for me to believe even after experiencing it.

I was looking for a bitcoin Sportsbook because I didn’t want my btc converted to dollars. On my search I found a couple decent reviews on betflip so decided to give them a try. I deposited 0.2 btc on 11/29. I was automatically given a 110% bonus and my balance showed 0.42 btc. Keep in mind I did not ACCEPT any bonus and was never even given the option to accept or decline it. I tend not to bother with deposit bonus’s after some horror stories I’ve seen online but I wasn’t given a choice here.

I played for around a month, and whenever I accounted for my balance I simply subtracted the 0.22 bonus as I figured there was no way I’d meet the rollover and they would simply remove the 0.22 once the bonus period was over. By 12/27 I had 0.6495 in my account, 0.4295 by removing the bonus. (I have screenshots of everything I can provide if needed) On the morning of 12/27 I log into my account and I see 0.0973 btc. I check my account history and there was a withdraw for 0.5522 btc. I immediately went on live chat as I assumed someone hacked into my account. They told me I received an email about this so I checked and got the following:

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Our sport fraud team have checked your sport tickets history. They have detected that you have violated bonus rules. You have an active 111% bonus on your first deposit(0.2BTC). In detail, you have made dozens of bets on less than 3 positions in ticket and won. Total net wins(12524.63Euro equivalent 0.5522BTC) accumulated by these tickets are forfeited. All bets made by violating of rules are not counted in wager requirement.

Please consider bonus rules(minimum 3 positions in ticket, minimum odd 1.3 for each position, minimum total odd 2.5 of ticket.) in your future play. We reserve a right to act more strictly in case of repeated violation.

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So essentially they are saying whenever you have a bonus (which they FORCE you into taking) you are only allowed to bet 3 team parlays?!? This is one of the most ridiculous things I’ve ever heard of. I try to understand their math of how I somehow have half the money of my original deposit, and I’m told on live chat they voided ONLY THE WINNING TICKETS. The losing tickets stand. To everything I say I basically get the same generic answer: "It’s in the rules." I was also told every new user has no choice but to accept the bonus and play by these "rules."

I am posting this to warn everyone to never touch this site. Can someone from casinoguru help me work this out with them? Thanks in advance.

Now I login and my balance shows 0.

When they removed the 0.5522 btc, the remaining they left conveniently was marked as bonus and now the entire balance has been stolen. Deposit and winnings.

Hello, if you want to submit an official complaint to CasinoGuru team, you can do it here:

https://casino.guru/complaints

I went through your case and I believe that even when you got the bonus automatically without having the option to decline, you could contact the casino immediately and ask them to remove it. Since you made bets while having the bonus active on your account, the bonus rules were automatically applied to your bets. On the other hand if you made bets with your real money without touching the bonus money, then my opinion is that the bonus rules shouldn't be applied in these cases.

I'm rather worried about the point where you say that you logged in again and your balance shows 0 since there no explanation for this so far. I really suggest you to submit the complaint. You can basically copy+paste what you wrote here.

Hi Daniel, thank you for the reply. I did submit a complaint but unfortunately I was told by Kristina you could not help me. I was quite sad to hear this considering sports players being scammed is the same as casino players being scammed.

https://casino.guru/betflip-casino-player-s-inquiring-help

Hello please how much must i deposit for my 1st deposit , because I want unable to deposit, so I don’t know what is wrong, I have a revolut account, please reply me my issue

Hi, this casino also does not accept French according to our website, so read the Terms and Conditions carefully and avoid this casino. 

What's more, have you seen its safety index ? I think it's a red flag and the casino is not licensed, so I definitely don't recommend to try to play at this casino. 

Find a more reliable one where you won't have to worry like here.