Prošlo je skoro 6 meseci otkako sam imao svoj novi bitstarz nalog. Zbog toga što nemam svoj stari broj telefona za vraćanje lozinke na moju adresu e-pošte da resetujem lozinku za moj stari bitstarz nalog. Već sam to spomenuo bitstarz-u i oni su me čak i verifikovali na mom novom bitstarz nalogu. Nisam imao problema sa povlačenjem novca i slično do 6 meseci. Do danas 05.02.2023. Kada sam osvojio ukupno 10k plus na slotovima i pokušao da podignem svoja sredstva. Odbili su moje isplate i ukrali moj dobitak. Kažete zbog toga što imate više naloga. Potrošio sam hiljade dolara gubitaka u reklamama na bitstarz samo da bi mi oduzeli dobitak kada. Osvojio sam veliko. Osećao sam se opljačkano i nepoštovanje na najgore načine. Negiraju da znaju bilo šta što se tiče otvaranja novog naloga i mojih prava zloupotrebom njihovih ovlašćenja.. ako je to bila situacija. Zašto je bitstarz odobrio moj novi nalog i čak me verifikovao da mogu da položim depozit i zabeležim povlačenje? Osećam se prevarenim i opljačkanim jer su mi ukrali dobitak. Više puta sam tražio od njih da urade kako treba, a činilo se da nisu. Moja prava su povrijeđena Treba mi pomoć
It's been near 6 months since I've had my new bitstarz account. Due to not having my old phone number for password recovery to my email address to reset the the password for my old bitstarz account. I have already mentioned it to bitstarz and they approved even verified me on my new bitstarz account. I had no issue with withdrawals and such for up to 6 months. Up until today on the 02/05/2023. When I won aboht a total of 10k plus on slots and tried to withdrawal my funds. They declined my withdrawals and stole my winnings. Saying due to having multiple accounts. I have spent a d loss thousands of dollars on bitstarz only to get my winnings taken away from me when. I won big. I felt robbed, and disrespect in the worst ways. They deny knowing anything as far as me opening a new account and my rights by abusing their authority.. if that was the situation the. Why did bitstarz aprroved my new account and even verified me so I can deposi and notet me withdrawal? I feel cheated and robbed because they stole my winnings. I asked multiple time for them to do right by me and they seem not not even. My rights have been violete I need help