Zdravo!
Ako mogu malo da pogodim, rekao bih da je kazino pronašao neke sličnosti ili nepravilnosti; stoga je račun u pregledu. Pretpostavljam da želite da čujete da će sve biti u redu jer nikada niste uradili ništa sumnjivo. Ali očigledan odgovor je da prvo moramo da čujemo zaključak kazina.
Koliko ja mogu da procenim, vi ne znate razlog za tako detaljnu proveru, a ne znam ni ja. Obično kazina neće reći ubrzo nakon što se „stvar" u potpunosti istraži. Žao mi je što to kažem, ali moramo da sačekamo.
Ako ste sumnjičavi u vezi sa nečim, kladim se da takođe želite da jasnije razumete šta je uzrok problema. Kazina misle isto, rekao bih. Ali, nažalost, primarni efekat je dodatno čekanje na strani igrača.
Ne bih rekao da takva provera ukazuje na to da kazino nije spreman da plati, to samo znači da postoji određena zabrinutost koju prvo treba otkloniti.
Da li ste znali da bi to možda mogla biti nasumična dodatna provera? To se takođe dešava, sistem jednostavno bira neke naloge nasumično.
Pošto ste podneli žalbu, mislim da je dobro napomenuti da Tomaš čeka vaš odgovor. Koristite ovu vezu ako želite da odgovorite odmah.
Dodao bih da je ovaj kazino među boljim, po veoma visokom indeksu bezbednosti , tako da sam uveren da postoji velika šansa za dobru saradnju ako se ukaže potreba.
Pokušajte da za sada ostanete mirni.
Hello!
If I may guess a little, I'd say the casino has found some similarities or irregularities; hence, the account is under review. I imagine you want to hear that everything will be okay because you have never done anything suspicious. But the obvious answer is that first, we need to hear the casino's conclusion.
As far as I can tell, you don't know the reason for such a thorough check, and I do not either. Usually, casinos won't tell soon after the "thing" is fully investigated. I'm sorry to say that, but we need to wait.
If you are suspicious about something, I bet you also aim to understand more clearly what's causing the issue. Casinos think the same, I'd say. But sadly, the primary effect is additional waiting on the player's side.
I would not say that such a check indicates that the casino is not willing to pay, it just means there is a certain concern that needs to be cleared first.
Did you know it may possibly be a random additional check? That also happens, the system simply picks some accounts randomly.
Since you submitted the complaint, I think it's good to mention that Tomas awaits your response. Please use this link if you would like to answer right away.
I'd like to add that this casino is among the better sorts, according to a very high safety index, so I'm convinced there is a fair chance for good cooperation if the need arises.
Try to stay calm for now.
Automatski prevedeno: