pre 1 godinu
I wouldn’t bother with the live chat if I was you, they put fake queue numbers to try and put you off waiting around. Try it with the IBAN bank transfer and see how you get on
Gransino1 not paying out (strana 3)
pre 1 godinu
Čekam dva povlačenja od pre nekoliko dana i pokušavam da razgovaram sa live chat-om i ne daju mi da ga otvorim. To je zato što im je dosadilo da tražim informacije. Ne znam šta da radim.
Automatski prevedeno:
pre 1 godinu
You know, sometimes they don't have information about withdrawals in the live chat. It is always better to contact the support by email.
Would you like to tell us more about what exactly is happening with your withdrawal? When did you request it?
pre 1 godinu
Imam povlačenje od 7. februara preko Visa i kažu mi da ima kašnjenja u plaćanju zbog obima. Juče sam napravio još jedno povlačenje i povukao sam ga transferom da vidim da li je tačno i da transfer stigne pre.
Automatski prevedeno:
pre 1 godinu
I’ve got £150 back from the bank , they refused to acknowledge my 2 x £500 withdrawals at the time of my account closure. It’s not great but there’s nothing else I can do about it , win some lose some
pre 1 godinu
Tražio sam ga 7. trebalo je da stigne danas. Kontaktirao sam ih i ono što su mi rekli je da kasni sa isplatama i da ne znaju koliko će to trajati. Poslao sam imejl podršci i bez odgovora. Imam još jednu isplatu juče bankovnim transferom pošto sam video da je čovek to uradio na taj način i isplatili su mu isplatu.
Automatski prevedeno:
pre 1 godinu
I’ve got £150 back from the bank , they refused to acknowledge my 2 x £500 withdrawals at the time of my account closure. It’s not great but there’s nothing else I can do about it , win some lose some
pre 1 godinu
Hi,
Are perhaps chargebacks involved too? Getting money "back from bank" doesn't sound much like withdrawal to me. Pardon my stupid question, please. 🙂
pre 1 godinu
Yes I got a charge back for 2 of my deposits but I’m still down thousands probably. Only went down that route after the casino told me they’d close my account and I wasn’t getting my winnings though
pre 1 godinu
Tražio sam ga 7. trebalo je da stigne danas. Kontaktirao sam ih i ono što su mi rekli je da kasni sa isplatama i da ne znaju koliko će to trajati. Poslao sam imejl podršci i bez odgovora. Imam još jednu isplatu juče bankovnim transferom pošto sam video da je čovek to uradio na taj način i isplatili su mu isplatu.
Automatski prevedeno:
pre 1 godinu
Well, there can really be just some delay, you know. It happens sometimes due to the high volume of withdrawals; for example.
Is your account verified at this casino? Have you had any successful withdrawals there before?
pre 1 godinu
Yes I got a charge back for 2 of my deposits but I’m still down thousands probably. Only went down that route after the casino told me they’d close my account and I wasn’t getting my winnings though
pre 1 godinu
I see, thank you.
According to what I saw in the complaint, I'd say it was a good call.
pre 12 meseci
Dobro jutro, otišao sam da se prijavim na Gransino i stranica u Španiji je blokirana i čekalo me povlačenje 500 evra. Da li neko zna kako da se prijavim na stranicu i ako su blokirali stranicu u Španiji da li ću moći da naplatim?
Automatski prevedeno:
pre 12 meseci
Može li mi neko pomoći molim vas?
Automatski prevedeno:
pre 12 meseci
Sorry but this is the exact same thing that happened to me. No one can help me , the bank can’t help so I had my charge back rejected , no one else seems to be able to help as they aren’t a regulated site. Just 100% pure scammers mate I’m sorry 🙁
pre 12 meseci
Ne dozvoljava mi da pristupim stranici sa bilo kog mobilnog telefona ili računara u Španiji. Ne mogu ni da pristupim stranici, kao da je nestala.
Automatski prevedeno:
pre 12 meseci
Zdravo, možete li mi pomoći? Ne dozvoljava mi da se prijavim na stranicu i preusmerava me na drugi kazino i imao sam povlačenje na čekanju. Ne razumem šta se desilo.
Automatski prevedeno:
pre 12 meseci
Dobro jutro, otišao sam da se prijavim na Gransino i stranica u Španiji je blokirana i čekalo me povlačenje 500 evra. Da li neko zna kako da se prijavim na stranicu i ako su blokirali stranicu u Španiji da li ću moći da naplatim?
Automatski prevedeno:
pre 12 meseci
Hello there.
I have tried to open the casino website, and it was all good on my side, so could you please try to clear the cache and the cookies on your computer and then try to get into the casino?
Here's the review of this casino, and you can read more about it if you wish.
Please let us know how it goes and if you're able to open their website.
pre 12 meseci
Unfortunately, to comply with local regulations, we cannot display the review of this casino to you. However, you can choose from the best available online casinos below.
esto es lo que me pone cuando intento ver las reseñas del casino.
pre 12 meseci
Sorry, but do you mean on our website?
If so, it is due to the fact that we need to comply with the regulations of your country and are not allowed to show the reviews of online casinos that are not licensed there.
To view more, though, feel free to use VPN; just be careful and check with the casino if you are allowed to use any VPN, or maybe better to turn it off when playing.
pre 12 meseci
Zdravo, zapravo mislim da mi ne dozvoljava da uđem na veb lokaciju kazina i ne znam zašto me trenutno ne puštaju. Juče sam razgovarao sa kazinom putem e-pošte i rekli su mi ovo; Hvala vam što ste kontaktirali naš tim za korisničku podršku.
Nadamo se da ste dobro!
Pregledao sam vaš zahtev za povlačenje i čini se da postoji malo kašnjenje od strane vašeg dobavljača plaćanja u obradi transakcije.
Želim da vas uverim da apsolutno nema razloga za zabrinutost i da je vaše povlačenje bezbedno. Molimo vas da budete strpljivi dok dobavljač plaćanja završi obradu. Iskreno se izvinjavamo zbog neprijatnosti koje vam je ovo možda izazvalo i iskreno cenimo vaše razumevanje.
Kada transakcija bude u potpunosti obrađena, moći ćete da vidite da se to odražava u istoriji vašeg stanja.
Automatski prevedeno:
pre 12 meseci
Hi,
does it mean you can no longer access your casino account? When you try to log in, are you getting an error or a pop-up message? I'm just trying to find out the reason. The email from yesterday seems to be missing any associated explanation, so let's try to figure that out now.
Feel free to send a screenshot; it could help.
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