Šta se dogodilo:
Igrao sam na Housebets-u između 28. februara i 8. marta 2025. 28. februara sam kontaktirao njihovu podršku da pitam da li mi je dozvoljeno da koristim njihovu platformu iz Portugala, i oni su potvrdili da mogu. Međutim, osam dana kasnije, moj nalog je bio ograničen, a kasnije mi je potpuno zabranjen pristup njihovoj platformi. Takođe mi je zabranjena njihova podrška za Discord, Telegram i ćaskanje uživo, što je onemogućilo komunikaciju sa njima. Zadržali su sva moja deponovana sredstva i nikada nisam mogao ništa da podignem pre nego što mi je račun blokiran.
Prevareni iznos:
9228,37 USDC ERC20
Dokaz o uplati:
https://etherscan.io/address/0k137a737733647b43B029B2236D1c1660ba4e5d44
Dokaz o uplati: https: //i.ibb.co/GfC86kj8/Screenshot-2025-03-10-134109.png
Dodatne napomene:
PM/Dnevnici ćaskanja 1: https: //i.ibb.co/pr1kT8sZ/Screenshot-2025-03-09-230446.png
PM/Dnevnici ćaskanja 2: https: //i.ibb.co/SDI3dcDs/Screenshot-2025-03-09-231923.png
Želim da podelim svoje iskustvo sa Housebets-om da upozorim druge na njihove sumnjive prakse. Napravio sam više depozita između 28. februara i 8. marta, u ukupnom iznosu od 9228,37, i nikada nisam napravio ni jedno povlačenje. Odjednom, nakon što sam kontaktirao njihovu podršku u vezi sa pravnim problemima, moj nalog je zabranjen bez objašnjenja i moja sredstva su ukradena.
Vremenski okvir događaja:
* 28. februar - Pre nego što sam napravio bilo kakav depozit, kontaktirao sam Housebets podršku da pitam da li mi je dozvoljeno da igram iz Portugala. Potvrdili su da mogu. -> ovaj dokaz
* 28. februar - 8. mart - Nastavio sam da deponujem i igram kao običan korisnik.
* 8. mar – Nakon što sam ih ponovo kontaktirao, moj nalog je ograničen, a meni je zabranjena njihova podrška za Discord, Telegram i ćaskanje uživo.
* 11. mar - Pokušao sam da se prijavim i video da je moj nalog potpuno zabranjen, bez načina da pristupim svojim sredstvima ili čak da komuniciram sa njima.
Zaključak:
Ovo je jasan slučaj prevare. Dozvolili su mi da deponujem više od nedelju dana dok sam znao moju lokaciju, samo da bi mi zabranili i zadržali moja sredstva kada sam doveo u pitanje njihovu zakonitost. Njihov nedostatak odgovora i odbijanje da mi vrate depozite dokazuje da nisu platforma od poverenja. Ako cenite svoja sredstva, klonite se Housebets-a!
Ako neko ima savet kako da ovo dalje eskaliram, molim vas da mi kažete. Već sam objavio na Trustpilot-u i nastaviću sa prijavljivanjem ove prevare.
Zvanični odgovor Housebets-a:
Sve tvrdnje shvatamo ozbiljno i trudimo se da održimo transparentnost u našem poslovanju. Međutim, u ovom slučaju, optužbe protiv Housebetsa su potpuno pogrešne.
1. Odgovornost igrača: Odgovornost svakog igrača je da osigura da im je legalno dozvoljeno da koriste našu platformu na osnovu njihove jurisdikcije. Pružamo jasne uslove korišćenja usluge, a na korisniku je da proveri njihovu usklađenost pre nego što se uključi u bilo koju igru.
2. Sredstva nisu blokirana: Ni u jednom trenutku Housebets nije blokirao ili uskratio bilo kakva sredstva ovom igraču. Dotični korisnik je uplatio depozite, kladio se i na kraju izgubio ravnotežu kroz regularnu igru. Nije bilo raspoloživih sredstava na računu u vreme kada je ograničen. Nikada nismo obradili pošteno povlačenje.
3. Pokušaj eksploatacije platforme: Ovde izneta tvrdnja sledi poznati obrazac ponašanja gde korisnik dobrovoljno učestvuje u klađenju, i tek nakon što izgubi pokušaje da povrati svoja sredstva iznošenjem optužbi na račun platforme. Ovaj pristup – očekujući da će dobici biti uvaženi dok se osporavaju gubici – sugeriše pokušaj da se sistem iskoristi, a ne istinsku pritužbu.
4. Ograničenje naloga na osnovu jurisdikcije: Nalog je ograničen kada je korisnik otkrio svoju lokaciju, u skladu sa našim obavezama. Međutim, u to vreme njihov bilans je već bio 0 dolara, što znači da nije bilo sredstava za povlačenje ili „krađu". Housebets je uvek poštovao isplate i nastaviće to činiti. Radimo sa integritetom, osiguravajući da se sve transakcije obrađuju pošteno. Ovo nije slučaj zadržanih sredstava, već pokušaj lažnog predstavljanja činjenica nakon serije izgubljenih opklada.
Ovo je naš konačni odgovor na ovo pitanje. Nećemo se upuštati u dalje diskusije u vezi sa jasnim pokušajem eksploatacije naše platforme. Podstičemo sve korisnike da se ponašaju odgovorno i da se uvere da su u skladu sa zahtevima jurisdikcije pre nego što se uključe u našu platformu.
Moj odgovor na Housebets:
Housebets tvrde da je račun ograničen na osnovu nadležnosti. Međutim, ovi dokazi su jasno u suprotnosti sa tom tvrdnjom. Kao što je prikazano na snimku ekrana, bili ste svesni moje lokacije 28. februara. Uprkos tome, moj nalog je ostao aktivan, a mogao sam da uplatim i igram do 8. marta. Zgodno je da ste ograničili moj nalog samo *nakon* što sam zatražio povlačenje.
Nažalost, čini se da ni CasinoGuru ni AskGamblers nemaju housebets.com kazino na listi kazina za podnošenje službene žalbe.
What Happened:
I played on Housebets between February 28 and March 8, 2025. On February 28, I contacted their support to ask if I was allowed to use their platform from Portugal, and they confirmed that I could. However, eight days later, my account was restricted, and I was later fully banned from their platform. I was also banned from their Discord, Telegram, and live chat support, making it impossible to communicate with them. They have kept all my deposited funds, and I was never able to withdraw anything before my account was blocked.
Amount Scammed:
9228.37 USDC ERC20
Proof of Payment:
https://etherscan.io/address/0x137a737733647b43B029B2236D1c1660ba4e5d44
Payment Proof: https://i.ibb.co/GfC86qj8/Screenshot-2025-03-10-134109.png
Additional Notes:
PM/Chat Logs 1: https://i.ibb.co/pr1kT8sZ/Screenshot-2025-03-09-230446.png
PM/Chat Logs 2: https://i.ibb.co/SDY3dcDs/Screenshot-2025-03-09-231923.png
I want to share my experience with Housebets to warn others about their shady practices. I made multiple deposits between February 28 and March 8, totaling 9228.37, and I never made a single withdrawal. Suddenly, after reaching out to their support regarding legal concerns, my account was banned without explanation and my funds stolen.
Timeline of Events:
* Feb 28 - Before making any deposit I contacted Housebets support to ask if I was allowed to play from Portugal. They confirmed that I could. -> this evidence
* Feb 28 - Mar 8 - I continued depositing and playing as a regular user.
* Mar 8 - After reaching out to them again, my account was restricted, and I was banned from their Discord, Telegram, and live chat support.
* Mar 11 - I tried logging in and saw that my account was fully banned, with no way to access my funds or even communicate with them.
Conclusion:
This is a clear case of a scam. They allowed me to deposit for over a week while knowing my location, only to ban me and keep my funds when I questioned their legality. Their lack of response and refusal to refund my deposits proves they are not a trustworthy platform. If you value your funds, STAY AWAY from Housebets!
If anyone has advice on how to escalate this further, please let me know. I have already posted on Trustpilot and will continue reporting this fraud.
Housebets Official Response:
We take all claims seriously and strive to maintain transparency in our operations. However, in this case, the accusations made against Housebets are entirely misleading.
1. Player Responsibility: It is each player's responsibility to ensure they are legally allowed to use our platform based on their jurisdiction. We provide clear terms of service, and it is up to the user to verify their compliance before engaging in any gameplay.
2. No Funds Were Blocked: At no point did Housebets block or withhold any funds from this player. The user in question made deposits, placed bets, and ultimately lost their balance through regular gameplay. There were no available funds in the account at the time it was restricted. We have never not processed a fair withdrawal.
3. Attempted Exploitation of the Platform: The claim made here follows a known pattern of behavior where a user willingly participates in betting, and only after losing attempts to recover their funds by making accusations against the platform. This approach—expecting winnings to be honored while disputing losses—suggests an attempt to exploit the system rather than a genuine grievance.
4. Account Restriction Based on Jurisdiction: The account was restricted once the user disclosed their location, as per our compliance obligations. However, at that time, their balance was already $0, meaning there were no funds to withdraw or "steal." Housebets has always honored withdrawals and will continue to do so. We operate with integrity, ensuring all transactions are processed fairly. This is not a case of withheld funds, but rather an attempt to misrepresent the facts after a series of losing bets.
This is our final response on the matter. We will not engage in further discussions regarding a clear attempt to exploit our platform. We encourage all users to play responsibly and ensure they comply with jurisdictional requirements before engaging with our platform.
My Response to Housebets:
Housebets claim the account was restricted based on jurisdiction. However, this evidence clearly contradicts that claim. As shown in the screenshot, you were well aware of my location on February 28th. Despite this, my account remained active, and I was able to deposit and play until March 8th. It is convenient that you only restricted my account *after* I requested a withdrawal.
Unfortunatly it seems neither CasinoGuru neither AskGamblers have housebets.com casino on the list of casinos to create an official complaint.
Automatski prevedeno:
