Zdravo Romi. Igram mnogo godina u onlajn kazinu. Ali prvi put se suočavam sa ovom situacijom. Moj preostali saldo je bio 0 (NULA) tako da ništa nije ostalo sa moje stare kartice... odlučio sam da ponovo igram u ovom kazinu. Kao što sam rekao, napravio sam depozit 2Ks49 evra sa svojom novom pripejd karticom...osvojio sam 1400 evra. i traže od mene da verifikujem svoju novu karticu. Naravno da šaljem sve što žele i moja kartica je verifikovana..!!!!!! Zato sam ih ponovo zamolio da pošalju moj dobitak (1400) na moj bankovni račun. Ali su opet odbili. Kažu da želi da stari stari ponovo proveri..pitam se ZAŠTO? Kao što kažete za šta će im trebati.🤔Objasnio sam da više ne koristim svoju staru karticu, zato sada imam novu pripejd karticu koju ste VI verifikovali. Ali opet su odbili..... Oh Bože, stvarno sam ljut. Pročitao sam mnogo pritužbi i vidim da ne dobijate svoju pobedu zbog ovog glupog zahteva. Mnoga kazina to rade jer su mnogi igrači ljuti i igraju sve dobitke koje ostvare. Osećam se kao budala. Plaćamo, kazino pravi velike pobede i kada dobijemo... NEOOOO, ne shvataš.. lol. ozbiljno ovo je smešno i nadam se da vi momci ovde na ovom forumu pazite sledeći put kada napravite novi nalog u kazinu i vidite recenzije ovde u Casino Guru-u, oni rade veoma lepo...!!!!
Naravno da se svaki kazino ne ponaša ovako...mnoga kazina su zaista ljubazna i ljubazna prema kupcima..!!!
usput pre nekoliko nedelja pitao sam ih kada je moj nalog verifikovan i odgovor je bio..DA...pa sve ok...a sad ovo....
Takođe sam podneo izveštaj grčkom komitetu za nadzor i kontrolu igara....!!!
Hi Romi. I play many many years in online casinos. But first time i face this situation. My remaining balance was 0 (ZERO) so nothing money left from my old card...i decided to play again in this casino. As i say i have make a deposit 2X49 euro with my new pre paid card...i won 1400 euro. and they have asking me to verified my new card. Of course i send all what they want and my card was Verified..!!!!!! So i asked them again to send my win (1400) to my bank account. But they refused again. They say he wants the old cald again to verify..i asking myself WHY? Like y say what would they need it for.🤔I explained that i dont use my old card anymore thats why i have now a new pre paid card which YOU have verified. But again they refused..... Oh Gosh, im realy pissed off. I have read many complainings and i see that the you dont get your win becuase of this stupid request. Many casinos do this because many players are pissed off and play all the win they have make. Im feeling like a fool. We pay, casino make big wins and when we make a win...NOOOOO y dont get it..lol. serisously this is rediculous and i hope you guys here in this Forum watch out next time when y make a new account in a casino and see the reviews here in Casino Guru they make a very nice work...!!!!
Of course not every casino act like this...many casinos are realy nice and friendly to the customers..!!!
oops by the way few weeks ago i asked them when my account is verified and the answer was..YES...so everything ok...and now this....
I have make also a report to the greek Gaming Supervision and Control Committee....!!!
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