Žao mi je što se tako osećate i što imate ovakvo iskustvo u onlajn kockarnicama. Mi u Casino Guru-u uvek pokušavamo da dođemo do dna svakog problema koji igrači imaju kada su u pitanju onlajn kazina. Kad god igrač uloži žalbu, ovde kod nas, a vidimo da kazino deluje protiv poštenog kockanja, mi ovom kazinu dajemo takozvane crne poene za to. Te crne tačke kasnije smanjuju indeks bezbednosti kazina, što je vidljivo na našoj strani i igrači mogu da odluče da li igraju ili ne u ovom kazinu. Nadamo se da na taj način zaista možemo pomoći svima da igraju u boljim i sigurnijim kazinima, gde je uvek veća šansa da uživate u svetu kockanja sa manje ili čak bez problema. Nažalost, nije uvek moguće sve predvideti, pa bi, kako kažete, i ona kazina sa višim indeksom bezbednosti mogla da budu nekako „problematična", recimo.
Video sam vašu žalbu 👈, zapravo, tako da mogu da razumem vašu frustraciju. Uradili ste pravu stvar, da ste je poslali, a naš tim će dati sve od sebe, kao i uvek, da vam pomogne. Kad smo kod toga, oni takođe moraju da dobiju još neke odgovore od vas, pa da biste to uradili, samo pratite link iznad, kako biste im mogli dati nešto novo.🙏
I'm sorry you feel this way, and that you have this kind of experience in online casinos. We in Casino Guru always try to get to the bottom of every issue players have when it comes to online casinos. Whenever a player files a complaint, here with us, and we see that the casino acts against the fair gambling, we do give this casino so called black points for that. Those black points later lower the safety index of the casino, which is visible on our side and the players can decide whether play or not at this casino. We hope, by doing so, we really can help everyone to play at better and safer casinos, where is always a bigger chance to enjoy the gambling world with less or even without issues. Unfortunately, it is not always possible to foresee everything, and therefore, as you say, also those casinos with a higher safety index, could be somehow "problematic", let's say.
I have seen your complaint 👈, actually, so I can understand your frustration. You have done the right thing, to submit it, and our team will do their best, as always, to help you out. Speaking of that, they also need to get some more answers from you, so in order to do that, just follow the link above, so you can give them some update.🙏
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