Zdravo, osvojio sam mnogo novca u kazinu, igrao sam mnogo, a takođe sam i dobijao i gubio mnogo više. Sada sam se stabilizovao na velikom iznosu i oni mi govore da me neće plaćati prema mom nivou na kojem sam igrao mnogo novca da bih se popeo do njega.
Kažu da će mi davati samo 3000 evra mesečno, a ne prema mom nivou, odnosno „ličnom".
Mislim da to uopšte nije fer sa te strane, plus što sam čekao skoro mesec dana od prvog zahteva za povlačenje... Da li da podnesem žalbu?
Takođe kažu da su brojevi pored nivoa „potencijalni", a ne stvarni.
je veoma dobar i poštovan kazino i ne želim da im pravim probleme, ali mislim da nešto nije u redu sa njihove strane.
Imajte na umu da su dobici i sve ostalo bilo bez bonusa ili nečeg sličnog, ali im je ipak trebalo mesec dana da se uvere da je sve legitimno.
Šta da radim? Da li je to razumno?
Hi,I won a lot of money from a casino,I played a lot and I also won and lose a lot more.Now i stabilise my self in a big amount and they are telling me that they will not pay me according to my level that I also played a lot of money to climb there
tThey are saying that they will give me only €3000 per month and not according to my level that is "personal "
I think is not fair at all from there side plus that I waited almost a month since the first withdrawal request…Shall I fill a complaint?
They are saying also that the numbers next to the levels are "potential " and not actual .
is a very well and respected casino and I don’t want to make them problems but I think something is very wrong from there side.
Have in mind that the winnings and everything was without bonus or something but still it took them a month to make sure that everything was legit
What shall I do? Is it reasonable?





