Johnniekashkings.com so rude

Početnik

pre 2 godina

OriginalPrevod

I have played at johnniekashkings.com for years and am a very loyal player. I have deposited over 20,000 but today closed my account. Being new years i was hoping they could give me a bonus. My ratio wasnt allowing a bonus but considering how long i have been a player and how much i had spent and the fact i have never withdrawn i really thought it wasn't much to ask to get a freebie and for them to make an exception to the ratio... they said no and wouldnt even discuss any options. Wouldnt give me a manager to talk to and were very uncooperative... so disappointing!!! Loyalty means nothing. So rude

Radka

sharnaagrimes

Social Media & Community Specialist

sharnaagrimes

pre 2 godina

OriginalPrevod

Hello, thank you for your feedback. I'll forward this casino for evaluation, so It'll be added to our casinos' list. As far as I understand it was all good there until you asked for some bonus, wasn't it?

Daniel

sharnaagrimes

Head of Community & Social Media

sharnaagrimes

pre 2 godina

OriginalPrevod

I mean, if you lost 20k there, it's a loss for them if you stop playing there, because you'll probably be spending your money elsewhere. You should probably look for a casino with greatly designed loyalty system. Some casinos give you the bonuses automatically when you reach certain levels in the loyalty system so you don't even need to ask for it.

sharnaagrimes

Radka

Početnik

Radka

pre 2 godina

OriginalPrevod

Well they have never been the most hospitable and I have never had someone i can talk to on a manager level... also their site as of recent has started being under maintenance leaving players without answers for days sometimes.. so its not exactly good but no obvious problems i guess

sharnaagrimes

Daniel

Početnik

Daniel

pre 2 godina

OriginalPrevod

Yes im still on the look out for an aussie site.

Radka

sharnaagrimes

Social Media & Community Specialist

sharnaagrimes

pre 2 godina

OriginalPrevod

I see. Well, it would not hurt if I ask local testers for recommended casinos with a good loyalty program, I guess 🙂. We'll let you know as soon as we find something useful.

Hsamden-mahabat

sharnaagrimes

Posetilac

sharnaagrimes

pre 2 godina

OriginalPrevod

We're really sorry to hear that. I'm aguru tester from Australia. I suggest you try bc.game Casino . It has a lot of different bonuses, tips,drops and prizes.

If you want anything else let me know mate

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