Kazino Guru NIJE nepristrasan

NunoPT

Srebro

Portugalija

pre 2 meseci

Original

Prevod

Već mesec dana šaljem imejlove guruu kazina jer me pitaju. Ne traže sve odjednom i kupuju vreme, UVEK odgovaraju na vreme.

Situacija je očigledna, tražio sam samoisključenje iz 22bet-a, a oni su mi i dalje dozvoljavali da uplatim i potrošim preko 5000€.

Kazino Guru samo odugovlači pokušavajući da me natera da prestanem da odgovaram.

Da li ste primetili koliko je prijava zatvoreno zbog nedostatka odgovora igrača?

Zato! Kazino Guru nije ovde da bi bio nepristrasan, već da bi dobijao provizije od kazina!

NE igrajte, to je moj savet! Ovo je posao, a kazina i Kazino Guru se smeju igračima!

Automatski prevedeno:

Romi

NunoPT

Community & Complaints Administrator

NunoPT

pre 2 meseci

Original

Prevod

Hm... This accusation of yours is not in place at all, actually.

Our complaint resolution center has its own guidelines, and we have to stick to those when investigating each and every case. If you reply and provide everything needed within your complaint, it will move forward and we'll get in touch with the casino.

Whenever a player stops responding, it is surely not because of what you accuse us of, and you can check it well in all the complaints.

What about all the complaints we actually help to get resolved? Have you seen those as well?

But it is simple actually; if you are unhappy with our work, no one forces you to do anything, right? 🤷‍♀️

Your call.

NunoPT

Srebro

Portugalija

pre 2 meseci

Original

Prevod

Pročitaj pre nego što odgovoriš!

Vaš kolega traži stvari po delovima i šalje ih, zatim resetuje brojač i štedi vreme.

Moj problem je zavisnost od igre i čekanje više od nedelju dana da ta nesposobna žena dođe i zatraži nešto što ranije nije tražila!

Kupuje vreme da vidi da li može da mi iscrpi strpljenje!

Varaju me i profitiraju od 22bet-a!

Automatski prevedeno:

Romi

NunoPT

Community & Complaints Administrator

NunoPT

pre 2 meseci

Original

Prevod

I am sorry for your addiction. Please seek help so you don't have to deal with this alone.

There is a list of help centers on our site as well. Look here, please.

Unfortunately, our complaint team has to deal with hundreds of complaints daily, and we have to adhere to our guidelines, so it is not possible to take care only of one complaint. We do everything possible to help all our users.

NunoPT

Srebro

Portugalija

pre 2 meseci

Original

Prevod

Vaše odeljenje za žalbe se ruga ljudima i nije ga briga.

Brzo su podnosili zahteve i odgovore!

Koliko ljudi je već primilo svoj novac? Siguran sam da vrlo malo

Vidite kazina kako kradu i krše pravila, uništavaju živote, a vi nastavljate da ih reklamirate!

Automatski prevedeno:

Romi

NunoPT

Community & Complaints Administrator

NunoPT

pre 2 meseci

Original

Prevod

You can check all the complaints we have already resolved if you are interested.

If you are unhappy with our work, unfortunately, I can't do much about it. It is your opinion, and you are free to go at any time, of course.

NunoPT

Srebro

Portugalija

pre 2 meseci

Original

Prevod

Ali ova osoba koja mi odgovara je veoma nesposobna, jasno je da čak ni ne čita stvari niti ga je briga.

Automatski prevedeno:

NunoPT

Srebro

Portugalija

pre 2 meseci

Original

Prevod

Ovo je drugi put da je Veronika propustila rok za odgovor i nije ništa rekla!!!

neprihvatljivo!!! Otpusti je odmah!

NEMA nesposobnosti!

Automatski prevedeno:

Jaro

NunoPT

Forum and Reviews Administrator

NunoPT

pre 1 meseca

Original

Prevod

Please stop. People take holidays, there are quite a lot of complaints, and players are always warned that it may take a little longer to respond in this time of the year.

Our complaint team is doing everything in its power.

Please focus on your situation and not on everything else around you.

I believe that you and Igor will bring this to a successful conclusion.

NunoPT

Srebro

Portugalija

pre 1 meseca

Original

Prevod

Dvomesečni odmor?

Automatski prevedeno:

Radka

NunoPT

Social Media & Community Specialist

NunoPT

pre 1 meseca

Original

Prevod

Well, if we stick with facts here, your complaint was published on the 28th of November. The casino has already been asked for cooperation; this is quite progress, considering the holidays involved. Please be fair and stop with those screams around the forum.

It truly makes no sense to be offensive to someone who is trying to help you for free. We understand you need attention, but it is not always possible.

Kazino Guru NIJE nepristrasan

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