pre 3 godina
Otvorio sam račun u fezbet kazinu....uplatio novac....osvojio novac i sad tražim razloge da ništa ne povlačim...
Automatski prevedeno:
Ko još ima loša iskustva sa fezbet librabet campobet iz Araxio Developmenta?
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pre 3 godina
Hello, what is the reason for not paying you out? Did the casino tell you anything, please?
pre 3 godina
Već postoji pritužba kod vas na fezbet...
Verifikacija Skype poziva je odbijena jer navodno nisam poznavao pravila
Kakvo je bilo vaše iskustvo sa fezbetom?
Automatski prevedeno:
pre 3 godina
Hello. I'm sorry, not sure I understand this sentence: "Skype call verification is denied because I supposedly didn't know the rules" ..? You asked for a verification call and the casino denied it because you did not know some rules - is it correct, please?
pre 3 godina
Pogledajte moju žalbu🙂
Automatski prevedeno:
pre 3 godina
I'm sorry, got it now. And I also must admit I would have been very nervous if I had had to go through a verification call myself.
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pre 3 godina
Već postoji pritužba kod vas na fezbet...
Verifikacija Skype poziva je odbijena jer navodno nisam poznavao pravila
Kakvo je bilo vaše iskustvo sa fezbetom?
Automatski prevedeno:
pre 3 godina
It's about the basketball rules and bets, right? We discussed it on our regular meeting on Wednesday. We're currently waiting for the casino's reply so let's see how it develops.
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pre 3 godina
Da tačno...to je nekorektno ponašanje prema kupcima...
Bio sam stvarno nervozan i jako uplašen...takođe sam uvijek morao pitati jer je uposlenik kazina jako slabo razumio...imao osjećaj da ovdje ništa nije u redu...uvijek su davali osjećaj da će se otvoriti i nešto razbiti hoću da nađem da ne platim...nije baš malo...Hvala na rješavanju problema....
Automatski prevedeno:
pre 3 godina
A da je ova firma ozbiljna...zar ne bi bilo toliko negativnih pritužbi...ne znam ni zašto imate reputaciju 7.2?
Ne zarađuju više od 0,2...
Automatski prevedeno:
pre 3 godina
We deduct points for many different things. Complaints included. So if it turns out that the player should get the winnings, but the casino refused to pay, then it always influences the rating negatively.
pre 3 godina
Dosta sam istraživao po internetu i fezbetu i došao do tačke da dosta kupaca ima problema sa ovim provajderom....Vaše metode su više nego upitne....Štitite se od isplata usmjeravajući svoje uslove i uslovi veoma protiv kupca. ..i imaju nekoliko opcija i poluga za vršenje pritiska na kupce.....što po mom mišljenju nije FER
Automatski prevedeno:
pre 3 godina
That is why we have a special team for complaints, co we can adjust casino's reputation accordingly to their cooperation level and fairness. We also check Terms&Conditions as well. On the other hand, there are standards we'd like to improve even if the licensing authority sees these as acceptable.
pre 3 godina
Znam da se zalažete za klijente kazino operatera... VELIKO poštovanje za vas i vaš učinak i kompetenciju...
Nastavite sa dobrim radom... Tržište vas treba
Automatski prevedeno:
pre 3 godina
Ali ono što ne razumijem je... fezbet je imao reputaciju 7,1 onda sam ja dao ocjenu. To je prihvaćeno i reputacija je pala na 7.00 .... dva dana kasnije bila je i bila je na 7.2 .... zašto?
Automatski prevedeno:
pre 3 godina
At first, I'd like to point out that user reviews have their own rating system, therefore star rating changes immediately after a certain review was accepted. On the other hand, complaints are very time-consuming, and the casino's rating can be changed only after the complaint has been dealt with. It also depends on how the specific casino collaborates and shows (or does not) a fair approach during each complaint process. Even if we try to combine all these factors, we just can't do that instantly. I understand it may seem, that everything is wrong because there are open complaints with the same patterns, still, it does not necessarily mean all is wrong on the side of a casino only. Can't answer your question regarding a specific score change at the moment. Will try to find out more.
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pre 3 godina
Nije negativna i nije ni kritika....samo sam radoznala i radoznala🙁
Automatski prevedeno:
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pre 3 godina
Radka has already explained that user reviews influence only user rating, but I asked my colleague to explain here why the rating moved a bit in recent days 🙂
pre 3 godina
Hello Gio75.
Thank you for your interest. Let me explain in more detail. The rating/reputation of each casino is calculated with our private automated formula (which considers aspects like unfair T&Cs, limits, unresolved complaints...), and this formula was recently updated. It slightly affected our database and casino ratings. That is the reason why Fezbet's rating increased from 7,0 to 7.2 (exactly 1st December - 5 days ago). Be aware that user reviews or opened complaints have no effect on our rating calculations.
So far, we have had only good experiences with this brand and their management (only resolved and unjustified complaints), therefore I am convinced that your case will be handled correctly. Please, let me know if you have any questions.
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pre 3 godina
Huhu Josef,
Hvala vam puno na informacijama.. Sada mogu da razumem!
Ono što ne razumijem u svojoj situaciji je kako mogu poreći moj identitet? Uzeli su mi sve dokumente..nisu imali drugi nalog..sarađivali cijelo vrijeme....zasto moram da se pravdam sta i kako igram? Po mom misljenju ste morali samo da utvrdite moj identitet pomocu verifikacije Skype poziva...ali sa pitanjima koja se odnose na mene... kada otvorim bankovni racun, banka me ne pita zasto trosim novac i za šta? ? Na svu srecu to su sve moje odluke....radim i trosim pare kako hocu....tako je i sa provajderom kladionica i kasino igrica....nesto mi ponude....i igram do mile volje bez davanja računa... jesam li u pravu?
Automatski prevedeno:
pre 3 godina
You are welcome. If I understand your case correctly, they are not denying your identity. However, they suspect that someone else played in your account instead. This is just my assumption, let's see how the FEZBET reacts.
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