Igram u locovin-u od prošle godine... Već sam izgubio preko €20,000 za kratko vreme! Eto, pobedio sam, skoro 17.000 €.. račun je blokiran odmah nakon klika i povlačenja i potrebna su dokumenta za dalju verifikaciju... Otkrila sam sve, čak i moj venčani list je u jednom trenutku bio potreban! Sada, posle 4-5 dana testiranja, jednostavno sam bio blokiran i isključen iz locovin-a... šta da radim dalje? tražim pomoć
I'm sorry to hear that. Did they explain why they blocked you after you provided them all the documents?
Don't worry, I hope everything ends well for you
One of my friends had a similar case and he was blocked because he mention in another Casino, I think Cashimashi that he has a gambliung problem. Maybe they are somehow connected and thats why you got blocked?
Hey there.
I'm sorry for interrupting, I just want to ask you whether I understood the situation correctly.
One of your friends asked for a self-exclusion in one casino, and as a result, his account was also closed in another one. Is this what you said?
Because this is rather unusual, on the other hand, it is vital to read the terms and conditions carefully, especially if you play in casinos within the same group. Which is also a rather tricky part.
One way or another, the player you responded to found a resolution through the complaint.
Check out the details here, if you are interested.
I'm also pointing out that this case was not about self-exclusion at all; the account block was probably set due to ongoing verification.
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