If this continues, be sure to contact the bank about this problem and maybe replace the card; I think it's pretty simple. As I said, always have payment authentication so that nothing bad happens.
As for the casino, I saw that it has a pretty good safety index, so I'm surprised that this is the case.
As for verification, why are your documents still being rejected? Do you know anything more about this process?
Zamenio sam karticu, banka ju je odmah blokirala, transakcija nije završena. Identifikacija i dalje nije izvršena. Juče sam razgovarao sa podrškom na Telegramu i poslao im podatke 3 puta, a oni ih ne prihvataju, ili me je predstavnik napustio usred procesa. Iskreno, plašim se da nastavim proces.
And did they tell you why they didn't accept your documents?
If you have a problem with this or are afraid of what to do, you can file a complaint with us and we will try to help.
Njihov odgovor je da su podaci nečitljivi. Napravio sam selfije najmanje 8 puta i poslao ih servisu na Telegramu gde mogu da zumiraju fotografiju i vide je savršeno. Ne znam šta da pretpostavim. Šta bi moglo da se dešava?
I don't know exactly what the casino means by that, it's quite a general statement.
That's why I advised you to file a complaint, and you sent them the documents several times and still don't know what to do next. The casino must comment on what is wrong.
You can open the complaint here at this link. ⬅️
Are you in?
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