Dobio sam u Mirak kazinu. Oni dozvoljavaju nedeljne limite od 16.000,00 NZ dolara. Pošto sam već imao povlačenje prošle nedelje, postavio sam dva zahteva za povlačenje za $6000 i $5000.00. Ovo je bilo u sredu prošle nedelje. Zatim su me zamolili da sačekam dok provajder (pragmatični) potvrdi pobedu. Dok sam čekao igrao sam i izgubio $10,000, tako da sam stavio ograničenje na svoj račun da bih mogao da igram samo $100 dnevno - da ne bih izgubio ostatak.
Tako da sam danas konačno dobio jednu uplatu. Pretpostavljam da je pobeda potvrđena. Uprkos tome što su se povlačenja dešavala u razmaku od nekoliko sekundi, nisam dobio drugo povlačenje. Prošlo je više od 3 sata između njih.
Pošto je proces verifikacije provajdera toliko dugo trajao, takođe sam zatražio da se sedmično ograničenje preuzme od trenutka zahteva, a ne da se obrađuje ovom prilikom, kako bih mogao da povučem još jedno nedeljno ograničenje od 16.000,00 USD.
Ovo je kopija mejla koji sam dobio.
Hej, Šeli!
Lili je tu da vam pruži pomoć danas :)
Poštovani, već smo kontaktirali tim za finansije u vezi sa vašim zahtevom za povlačenje i oni bi mogli da ga obrade
Isplata od 6000 NZD, čestitamo!💪
U međuvremenu, prosledili smo vaš zahtev, ali mogu da vam kažem da je ograničenje opklade (100 NZD) postavljeno na vašem nalogu. Zato vas ljubazno molimo da ga skinete, tako da ćemo moći da razmotrimo vaš zahtev.
Nadamo se vašem razumevanju i čuvajte se!🤗
Ja sam zapanjen. Kakve veze imaju moja ograničenja sa povlačenjem??? Ovo me zaista navodi da mislim da namerno odlažu da bih ja vratio svoj dobitak. Zaista sam zgrožen ovim. Sada se pitam da li ću uopšte dobiti svoje drugo povlačenje ove nedelje ili će se potruditi da ga ne isplate.
Da li je još neko imao problema sa ovim kazinom? Da li treba da uložim žalbu ili da joj dam nekoliko dana da vidim da li će obraditi druga povlačenja?
Vaše misli su veoma cenjene.
I had a win on Mirax casino. They allow weekly limits of $16,000.00 NZ dollars. As I had already had a withdrawal last week, I put in two withdrawal requests for $6000 and $5000.00. This was Wednesday last week. I was then asked to wait while the provider (pragmatic) verified win. While waiting I played and lost $10,000 so put a limit on my account so I could only play $100 per day - so not to lose the rest.
So today I finally got one payment. I assume the win has been verified. Despite the withdrawals occurring seconds apart, I have not received the second withdrawal. It's now been over 3 hours between them.
As the process of the provider verification had taken so long, I had also requested that the weekly limit be assumed from the time of request rather than processed on this occasion, so that I might withdraw another weekly limit of $16,000.00.
This is a copy of the email I received.
Hey, Shelley!
Lily is here to provide you with assistance today:)
Dear, we have already contacted the Finance team regarding your withdrawal request and they could process the
6000 NZD cashout, congrats!💪
Meanwhile, we have forwarded your request, however, I can there's a wager limit (100 NZD) set up on your account. So we kindly ask you to take off it, so we'll be able to consider your request.
Hope for your understanding and take care!🤗
I am gobsmacked. What has my limits to do with withdrawals??? This really makes me think they are deliberately delaying so that I would play back my winnings. I am really disgusted by this. I now wonder if I will even get my second withdrawal this week or whether they will do their best to not pay it.
Has anyone else had issues with this casino? Should I lay in a complaint or give it a couple of days to see if they process the other withdrawals?
Your thoughts much appreciated.
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