pre 6 dana
Dobro veče, pokušavam da verifikujem svoj nalog više od 5 meseci i nisu ga verifikovali. Traže moju ličnu kartu i selfi i nikad ne odobre verifikaciju. šta mogu da uradim?
Automatski prevedeno:
Ne verifikuju moj nalog
pre 6 dana
Cenim svaku pomoć, hvala.
Automatski prevedeno:
pre 6 dana
Hello, could I know what casino this is about please? 5 months is quite a long time and I don't know what could be behind the fact that you are still not verified. Is the ID the only thing that is causing the problem? Also, did the casino tell you what specific things you should do to be approved?
But if it's taking that long and you don't know what to do, I would definitely open a complaint and our team will try to help you.
You can do so here on this link
What do you say?
pre 6 dana
Zdravo, kazino je Rašbet u Kolumbiji. Traže od mene da potvrdim svoju ličnu kartu. Trudim se da to uradim. Iskoči kamera, slikam ličnu kartu i selfi, ali validacija nikad ne prođe. Više puta sam im pisao da pošalju fotografije mejlom, a oni mi kažu da to nije moguće, da se verifikacija može obaviti samo preko njihovog sistema validacije. Takođe mi dozvoljavaju samo da povučem sredstva, ostavljajući moj račun neaktivnim. To je bilo zbog velike pobede nakon opklade.
Bio bih vam zahvalan ako biste mi pomogli u tom procesu, hvala vam.
Automatski prevedeno:
pre 5 dana
Am I right that it is this casino over here, please?
Please follow this link, choose the casino from the list of casinos, and explain well the situation you experience there. After submitting your complaint, someone from our team members will get back to you and tell you about the next steps.
Will you try it? What do you say?
