Ne žele da verifikuju moj nalog

Hello, I registered at Casino Suerte 247 and at the same time they gave me a bonus of 25 euros thanks to my income, which I converted into money, I went to withdraw 149 euros and they asked me to verify. One of the documents they required was a statement of my bank account in which my address appears (statement that does not exist since only my name appears) so I sent them a statement and a certificate of my address separately, so it could be verified perfectly, because I sent them documents for a week and none of them accepted it. They do not give me any solution to verify, and tired of their lack of professionalism, I left the balance at 0 to close the account, I told them that they will not answer me anymore because it was always the same answer. This has never happened to me anywhere to verify, and today my account remains open and unverified. Outraged with them, their lack of empathy and for making me spend money because they did not want to verify the account. Thank you. I told them that I would stop by here to leave my complaint.

Hola, me registre en Casino Suerte 247 y al tiempo me regalan un bono de 25 euros gracias a mis ingresos, el cual convertí en dinero, fui a retirar 149 euros y me pidieron verificar. Uno de los documentos que me exigían era un extracto de mi cuenta bancaria en el que aparezca mi domicilio ( extracto que no existe ya que solo aparece mi nombre ) pues les mandé extracto y certificado de mi domicilio por separado , así se podía verificar perfectamente , pues una semana mandándoles documentos y ninguno me lo aceptan. No me dan ninguna solución para verificar , y cansada de su poca profesionalidad , dejé el saldo a 0 para cerrar la cuenta , les dije que no me contestarán más porque siempre era la.misma respuesta. Jamás me pasó esto en ningún sitio para verificar, y hoy sigue mi cuenta abierta y sin verificar . Indignada con ellos , su falta de empatía y por hacerme gastar un dinero porque no quisieron verificar la cuenta . Gracias . Les avisé que pasaría por aquí a dejar mi queja.

Naš tim za žalbe bi vam sigurno mogao pomoći ako imate preostali iznos na računu u ovom kazinu, iako ga još nemamo u našoj bazi podataka.

Međutim, sigurno ću ga staviti na listu obaveza za naš tim za podatke, kako bismo pripremili potpuni pregled.

Vaše iskustvo nije bilo baš prijatno, kao što vidim, ali ponekad pomaže biti malo strpljiv, po mom mišljenju, da biste videli bolje rezultate.🤷‍♀

Nadamo se da sledeći put nećete morati da prolazite kroz nešto slično.

Da li imate neke omiljene kazina u kojima volite da igrate?