They won’t show me my transaction history or show me how much I lost to how much I won over the two years of being a member. Also with the amount of money I have thrown away to these guys I have never won over $1000. It is a physical impossibility to win anything more. I am at a high level. You think I would eventually win something substantial. Nope. I wanna know what my RTFP is and I bet it is around 20 percent return. They claim to be high rate. But they continue to rip me off. When I contacted customer support they said sorry for your bad luck. I spent $400 and won nothing. Not anything. They gave me a $50 bonus but that was gone in a few spins with no return. There was two separate occasions where I had one $800 and $1000. Went to withdraw the funds. They blocked my account and made me explain why I lost $6000 dollars in the month of march from the previous year. Made me show them proof that money was legit and I had made it through working a legit job. Made me do all these verification steps to prove it was legit. Ummm your bullshit casino is why I lost $6000 if I would have seen a rftp of 80 percent like it’s supposed to be then I would have had $4800 dollars won. Nope lost $6000. Then they block my account when I try and pull $1000 out after putting in double that. Now I’m so far in I’m looking for that big payout to make it even remotely worth while. Not even a $1000 dollar win and play consistently for over two years. Loyalty program my ass. cause I legit might take this to court. You legally need to have a return to what you are putting in and the numbers don’t even closely add up. I want compensation for the percentage that was not returned and is legally required by law as them acting as a casino.
They won’t show me my transactions or show me how much I spent . But
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Hello. May I ask which casino you are referring to in your post, please? Only after knowing this information could we try to help you with your issue, which I do not completely understand, to tell you the truth. Are you trying to withdraw and the casino won't let you do it?🤔 Are you able to log in to your account, or is it still blocked? Please try to write an exact description of the issue you are experiencing. We will wait for your reply.
