Max payout help

pre 2 godina od abigailpiner
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3225 pregleda 9 odgovora |
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pre 2 godina

I won a large sum of money via a straight deposit (no bonuses applied at all). I submitted a request for the max daily cashout.


Out of nowhere, a large chunk of my balance disappeared and I was left with 6500k in balance and 1k waiting for withdrawal.


I reached out to chat, and they sited that their max payout is 50x your last deposit (not even all deposits since last cashout or anything )… which for me was $150… so a max cashout it $7500.


Guys… I had won… get this… $318,713.85! This wasn’t some small amount they just wiped away. This was a new house’s amount.


Again… it was a straight deposit. No bonus applied, no wagering requirements, etc. I understand max cashouts due to bonuses received… but I have never had a casino limit the max total cashout and just delete all other winnings on a straight deposit.


Is this even legal? This doesn’t seem legal.


Does anyone know? I can’t find anything online about it except in relation to bonuses. After I get the $7500, I’m considering opening a case with the Caracao gaming authority where they are licensed.


Any help or direction to resources would be appreciated l. I can’t find anything. Thank you!

abigailpiner
pre 2 godina

Hello,

I'm sorry but there are even rules saying that you can withdraw only a 10x deposit.

It would be best to share the name of the casino so we can check its Terms and Conditions as well as its reputation and license and so on.

Radka
pre 2 godina

Unbelievable.


It is Wild Pharao. I have now seen your rating, but only now after having to look for resources about this issue.

I know a lot of people who play on this site, so I trusted it.


Also, they say you can withdraw max $1000k/day and that is not true. It’s $1000k/withdrawal and their withdrawals they say are done in 3-5 business days. I haven’t gotten my first one yet, but there is still time in that range.

Thank you for the reply. I am blown away that limiting a cashout on a straight deposit is legal.

Ažurirano od strane autora pre 2 godina
abigailpiner
pre 2 godina

Hello.

I'm sorry but this casino can hardly be trusted, even if we'll try to help you out we simply can't change the horrible withdrawal waiting time. 🙁 Be prepared for a very long run.

I'd strongly recommend finding yourself a decent casino.

Concerning the max cashout on a straight deposit, by completing a registration player content to follow all the Terms and Conditions, that's it, sadly. It must be very disputable when it comes to a progressive jackpot, however.


pre 2 godina

Zdravo, zamolio bih Vas da li mozete da mi pomognete u neviđenom cilju, igram u superlines kazinu oko 8 meseci i u januaru sam osvojio 250 evra i platili su mi bez problema, pre 10 dana sam uplatio 30 eura i dobio sam 2000, bio je bonus od 120 koji su me odmah otkazali i tražio sam povlačenje 1850, odgovorili su da mi plaćaju samo 600 i dva puta od 300 rekavši da sam do sada igrao sa njima samo 750 eura i da ne mogu da podignem više od 600 Da li je to moguće? Za mene nije legalna stvar da skinem 1250 eura sa mog dobitka od 1850, možete li mi pomoći? Hvala

Automatski prevedeno:
blazagatic
pre 2 godina

Hello,

I moved your post because it doesn't belong to the competition thread.

Frankly, I would like to point out that you chose to play in a bad casino which only allows withdrawal based on the previously deposited amount.

I feel this could be the case, not to mention that this Casino Superlines applies unfair conditions in general:

file

Try to ask their live chat, they could be able to explain the whole calculation to you.

Honestly, I'd go for a decent casino instead.




blazagatic
pre 2 godina

ako ste igrač za pravi novac. apsolutno morate. depozit sa bonus pravilima pročitajte odredbe i uslove.

Možete biti sretni što su vam platili 600€....niste ispunili prodajne uslove %100...čak i ako ispunjavate zahtjeve %100, još uvijek nećete dobiti ukupan kredit isplaćen uz pravilo bonusa , maksimalni iznos isplate je ograničen je .. preostali iznos nada se onda može vrtjeti koliko god želite .. ili nakon transakcije isplate kompletan iznos bonusa ističe.

zar je tako teško pročitati odredbe i uslove prije nego što uplatite igru ili odjavite novu registraciju.

Automatski prevedeno:
pre 2 godina

Ali kako je moguće da postoji takvo pravilo, ne postoji drugi kazino koji moram uplatiti i izgubiti 5000 da bih mogao iskeširati 2000

Automatski prevedeno:
blazagatic
pre 2 godina

Hello,

there are many factors that can affect your max payout, especially if you play with bonuses.

Almost every bonus has a maximum cashout limit, so you are not allowed to withdraw over this limit.

It's the way how casinos earn their house edge.

You should read this guide to gain a better orientation in bonuses:

https://casino.guru/casino-bonuses

pre 2 godina

Zdravo, zamolio bih Vas da li mozete da mi pomognete u neviđenom cilju, igram u superlines kazinu oko 8 meseci i u januaru sam osvojio 250 evra i platili su mi bez problema, pre 10 dana sam uplatio 30 eura i dobio sam 2000, bio je bonus od 120 koji su me odmah otkazali i tražio sam povlačenje 1850, odgovorili su da mi plaćaju samo 600 i dva puta od 300 rekavši da sam do sada igrao sa njima samo 750 eura i da ne mogu da podignem više od 600 Da li je to moguće? Za mene nije legalna stvar da skinem 1250 eura sa mog dobitka od 1850, možete li mi pomoći? Hvala

Automatski prevedeno:
pre 2 godina

You say you deposited 30 and there was a bonus of 120. Did you get the bonus together with the deposit or have you received it later?

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