Pa, pročitao sam o celoj situaciji koja vam se dogodila i žao mi je što to čujem. Kazino ima prilično lošu bezbednosnu ocenu, tako da me ne iznenađuje što se ovo dogodilo.
Na osnovu onoga što sam video na snimcima ekrana, rekao bih da je kazino možda pomislio da koristite neke neovlašćene aplikacije ili softver koji je trebalo da vam pomogne. Zatim je pomenuto nešto o verifikaciji - da li ste je prošli ili niste?
Podneli ste žalbu, pa ćemo videti da li će se nešto rešiti ili ne. I mene zanima šta će se desiti.
Well, I read about the whole situation that happened to you, and I'm sorry to hear that. The casino has a pretty poor safety rating, so I'm not surprised this happened.
Based on what I saw in the screenshots, I'd say the casino might have thought you were using some unauthorized apps or software that was supposed to help you. Then there was something mentioned about verification—did you go through it or not at all?
You filed a complaint, so we’ll see if anything gets resolved or not. I’m curious myself to see what happens.
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