Dobro veče, tražio sam povlačenje iz kazino spinange na 20 dana, ali ne prihvataju istoriju transakcija banke, problem je što banka šalje istoriju transakcija u html formatu, ali kada je konvertujem u pdf i pošaljem na njih, ne prihvataju jer to nije moralo biti uređivano ranije. Zaista ne znam šta drugo da radim, a ni ne odgovaraju na moj mejl da bi mi dali neki smer!!!
Hi, I'm sorry to hear that you have a problem with document verification. I see it's about the bank statement. Have you tried asking the bank if it is possible to get a pdf version ? Isn't there an internet banking application in your bank where you could generate something like that yourself ?
If you don't have any other option and you have been waiting so long for a withdrawal and you don't know what to do because nobody in the casino can help you, then I would recommend you to file a complaint.
If you decide to do so, you can find it here on this link. ⬅️
I hope it can be resolved and you will eventually get your money.
Pre dva dana status plaćanja je odobren i ispunjen..sad samo čekam da se pojavi novac! Promenio sam način plaćanja na bankovni transfer umesto plaćanja na karticu koju sam imao
Please let us know about any updates, we'll wait here.
Sve u redu! Moja uplata je stigla, hvala vam puno na interesovanju
Cool!!! We thank you for sharing such good news! I dare to say it wasn't as smooth as one would expect.
In any case, will you stay with this casino in the future? 🤔
Besplatni profesionalni edukativni kursevi za zaposlene u online kazinima usmereni na najbolje prakse u industriji, poboljšanje iskustva igrača i pošten pristup kockanju.
Inicijativu koju smo pokrenuli s ciljem stvaranja globalnog sistema samoisključenja, koji će omogućiti ranjivim igračima da blokiraju pristup svim mogućnostima online kockanja.
