ForumDiskusija o prigovorima22bet withdrawal issues

22bet withdrawal issues (strana 4)

pre 4 godina od giseryd
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67118 pregleda 170 odgovora |
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lauarual
pre 3 godina

Guess its Jeton since it says this on their website "To process any payout from your Jeton Wallet, you will need to go through the verification process. The verification process for Jeton Wallet is a standardised compliance measure for anti-money laundering (AML), know your customer (KYC), and counter-terrorism financing (CTF) laws and regulations. The process consists of a submitting supporting documentation. Processing times for verification can take up to 12 hrs, depending on the level of public interest."


it just says rejected at 22 bet (earlier it said "denied by operator")

lauarual
pre 3 godina

Sounds good, Im waiting for you to email me 🙂

pre 3 godina

Ok.

pre 3 godina

I have successfully completed the identification of a bank card account and that document they requested

had requested a withdrawal and within a period of about 5 days it was completed and the money went to my card then I asked for a withdrawal again and specifically 5 withdrawals of 1.290 euro in total and they were approved almost immediately, the problem is that 12 days have passed and they do not complete the payment my bank I am in constant contact with the competent department of the bank and so far they have not sent any request for the amount (I want to say that the first withdrawal where I requested took place normally, I have the problem now in the other 5 new withdrawals)

also they have blocked my online chat is tragic

Useruser
pre 3 godina

Hm, that's always said when a casino stops communicating with a player. Have you tried to send them emails?

pre 3 godina

yes I have sent e-mail several times and I get exactly the same answers that I give them my account details and send a screen shot of the withdrawals I have requested all these I have done and I have sent them many times without any result also in a reply of the previous days I was told that there is no withdrawal request and the amounts have been paid and they referred to the first withdrawal I told you before in the message after another attempt I automatically got a message again after many hours to send them the withdrawal in photo where I did it and now they do not answer me for two days

Ažurirano od strane autora pre 3 godina
Useruser
pre 3 godina

In this case, I suggest you to submit a complaint on our website. It must be really annoying when you can't reach anyone who would give you any relevant information about your withdrawal. I just don't understand this behaviour.

https://casino.guru/complaints

pre 3 godina

the transfer is completed thank you very much

Useruser
pre 3 godina

Nice, congrats!

pre 3 godina

Zdravo svima,

Danas sam se prijavio na ovu stranicu, odigrao sam ukupno 170 eura u sportskim okladama i osvojio 770 eura ... Pokušao sam podići novac putem Mastercard-a i nekoliko puta mi je dalo odgovor „Proces je odbio operater" nakon što sam kontaktirao osoblje za podršku e-pošte da mogu podići bankovnom doznakom jer su oni to omogućili, povukao sam 770 € bankovnom doznakom i sada je u STATUSU "ODOBRENO" ... Pitanje je: mogu li biti tih, odnosno status OTVORENO to znači "GOTOVO" ili mogu li i dalje imati problema?


Ako je neko imao isto iskustvo, unaprijed se zahvaljujem na odgovoru.

Hvala i pozdrav

Automatski prevedeno:
pre 3 godina

Zdravo, treba mi pomoc. Uplacivao sam sa master kartice na nalog, prestalo je da radi i onda sam sa sestrine viza kartice uplatio(igrao sam sa tim novcem), sada kada zelim da skinem novac, pise mora na isti metod odakle je depozit, ali ne prihvata novu viza, jer je veci iznos za isplatu od depozita, sada traze milion nekih slika da im saljem, vrte me u krug, trazili podatke nove kartice bankovne, a nije na moje ime vec na sestrino

Stfn
pre 3 godina

Yes, it's a standard procedure and you probably got into real trouble since depositing with payment methods that don't belong to you is forbidden in most of casinos. I'm afraid that when you send them a picture of the card, they'll cancel the winnings.

pre 3 godina

In most terms and conditions it’s forbidden to use someone else’s card to deposit and generally all winnings are void and get confiscated. This company may make an exception if your lucky

Stfn
pre 3 godina

Sigurno će otkazati vaš dobitak kad shvate da kartica nije vaša.

Niste pokušali položiti i podići način plaćanja u vaše ime?

Automatski prevedeno:
kaptenlok
pre 3 godina

Poštovani, ja sam poput vas s problemom povlačenja, recite mi koju ste alternativnu metodu koristili i je li to uspjelo za vas?

Automatski prevedeno:
pre 3 godina

Na kraju nisam ništa propao, opraštam se. Drugovi, imam problem, ako postoji rješenje, kako je najbolje imati račun na 22bet? Plaćanje karticama stranim kladionicama sada je zabranjeno. Da li treba da otvorim račun kod prijatelja iz inostranstva i koji način plaćanja / isplate da koristim?

Automatski prevedeno:
Stfn
pre 3 godina

Zar niste mogli podići novac?

Koji je konkretan problem?

Automatski prevedeno:
Thomas75
pre 3 godina

Actually if they tell you to create an e-wallet, that's what I would do. In case you get the message from them saying "Unable to withdraw funds. You need to withdraw with same method than deposit. Withdraw in proportion of your deposits", then I would contact them and asked: "OK, I did what you asked me to do then what should I do next?" Because they can always override the rule and send all the money to your e-wallet anyways.

Even though it's time consuming and doesn't make any sense, I would follow their instructions since getting the money is the most important part of it.

pre 3 godina

Laura from the testing center gave me very good tips in order to do the process the right way but I still got the error message I have mentioned in my previous post. I created skrill account, added 10€ with paysafecard method since supposedtly mastercard will kill process. I then bet 11€ on 2.3 odds to be "safe" and tried to withdraw with Skrill (new withdrawl lethod created for this fraudulant company) but it didn't work. I certify I have done everything right and in the correct order.

I contacted them and they sent me the same copy paste message they have been sending me for the last 30 e-mails out of 52 I have sent them. I filed a complaint and recieved an e-mail from Kristina saying my complaint will be worked on but still nothing. I imagine you guys have a lot of work and you are my only hopes since 22bet put me in a dead end situation. They are clearly making fun of the situation and I'm starting to loose it. I wish I had the piece of shit founder in front of me...


Respectfully,



pre 3 godina

To be honest, 22Bet does not have the best reputation. A tip for the next time, before you start playing at a casino, look at the reviews 😉 I understand that is not helping you with your current problem, but more to prevent it in the future.


Is it possible to call them, sometimes it helps to keep stalking them, haha.

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