Zdravo, odlučio sam da se registrujem na ovoj veb stranici nakon što sam pogledao na internetu recenzije koje ova veb stranica radi o društvenim kazinima. Napravio sam nalog, registrovao se i otišao na podršku da pitam o minimalnom iznosu za otkup i KYC verifikaciji. Sve sam to završio i odlučio da kupim paket i igram. Savetovali su mi da ih kontaktiram kada budem spreman da iskoristim novac i da će mi pomoći oko procesa kada dostignem minimum koji je bio 50 dolara kada sam ih kontaktirao. Uspeli su da mi pomognu oko procesa i dobio sam ga prilično brzo. Tražio sam imejl da napišu recenziju. Pa, u to vreme sam mislio da je sve prošlo glatko i dobro, pa sam otišao na recenziju. Pa, pre neki dan sam odlučio da ponovo igram na sajtu i kupio sam mali paket. Dobio sam oko 30 dolara. Imaju ovog provajdera koga poznajem iz No Limit Coins i Tao Fortune, koji se zove Net Game. Otišao sam da igram igru Big Catch Bonanza i odlučio sam da se kladim 0,40 dolara. Stigao sam sve do runde 10 i ispao je riblji fiš od 400 dolara, što mi je dalo 4000, pošto mi je ovo bio prvi put da sam osvojio veliku sumu na ovoj veb stranici. Odlučio sam da kontaktiram podršku da saznam koji je maksimalni iznos koji mogu da iskoristim. Podrška mi se potom javila i rekla da veruju, na osnovu njihovih uslova i odredbi, da mi je dozvoljeno da imam samo 2500 iz jedne runde igre. Rekao sam da nikada nisam čuo za ovo pravilo gde je ograničenje samo na 2500. Rekli su mi da je to pravilo nagradne igre koje imaju svi kazina i da pošto sam osvojio samo iz jedne runde, zadržavam 2500, a ostatak se poništava. Rekao sam da ovo nema smisla. Rekao sam da su drugi sajtovi na kojima sam igrao imali veće iznose od ovoga i jednu rundu i uspeo sam da dobijem ceo iznos. Nisu mi rekli jer želim samo iz jedne runde. Nije bilo igranje više igara. To je razlog zašto su rekli, osim toga da ako igram više igara i osvojim do 4000, onda će ceo iznos biti podoban za otkup. Otišao sam u nekoliko drugih kazina, društvenih kazina, i postavio sam im isto pitanje o osvajanju velikog iznosa, a oni su mi rekli da ako osvojim 4000 samo iz jedne igre, taj ceo iznos će biti na mom računu za otkup. Moram samo da saznam koji je moj limit koji mogu da iskoristim i da ću morati da otkupljujem taj iznos dnevno dok ne skinem sav novac. Nisam ih pitao šta je sa vašim igračima sa visokim ulozima, kažete mi da ako osvoje 10 hiljada dolara i jedno okretanje iz jedne igre, imaju pravo samo na 2500 od toga. Rekao sam da to nema smisla jer na vašoj stranici za prijavu postoje veliki dobici i postoje ljudi sa šestocifrenim iznosima, čak imate i na svojoj veb stranici iznos koji možete da se kladite na ono što potrošite, ljudi se klade 100 dolara ili više, moguće je da osvoje više nego što sam ja osvojio u jednoj rundi, a vi mi kažete da je to smanjeno. Zatim su mi rekli da će uskoro podići preostali iznos i da će mi ostati samo 2500, što su i uradili. Imam snimak ekrana obaveštenja da su mi skinuli 1675. Rekli su mi da mogu da podižem samo 600 dnevno po mom VIP nivou, što je bronza. Zatim su mi rekli da sam mogao da podnesem zahtev za podizanje 3 hiljade dolara, ali pošto sam potrošio samo 100 dolara prekovremeno, taj zahtev možda neće biti odobren, što i dalje nema smisla. Otvorio sam njihove uslove i odredbe i jedino što vidim je da piše da je maksimalni limit za otkup od 2500 dolara. Nije ništa rečeno o ograničenju igranja. Takođe piše da korisnici na Floridi mogu da osvoje samo 5 hiljada dolara i jednu rundu igre. Kako je moguće osvojiti 5 hiljada dolara u jednoj rundi igre? Kažete mi da imam pravo samo na 2500 dolara iz jedne runde igre, a krajnji rezultat je da ne znam šta da radim. Plašim se da pokušavaju da me spreče da mi daju novac jer mi sada govore da je moja igra u fazi revizije. Ovo je veoma sumnjivo.
Hello, I decided to sign up for this website after looking online after the review that this website does on social casinos. I made an account and signed up and went to support to ask about the minimum to redeem and the KYC verification. I completed all of that and decided to buy a package and play. They advised me to reach out whenever I was ready to redeem and they will help me with the process once I got to the minimum which was $50 at the time I reached out to them they was able to help me with the process and I got it fairly fast and I was asking an email to do a review well at the time I thought everything went smooth and good so I did left for review well the other day I decided to play on the site again and I bought a small package. I got up to like 30 bucks. They have this provider that I’m familiar with from no limit coins and Tao fortune called Net Game. I went to play the big catch Bonanza game and decided to bet $.40 well I got all the way to the times 10 round and a $400 fish came out giving me 4000 since this was my first time winning big on this website, I decided to reach out to support to find out what the max amount that I can redeem. Support then came back to me and told me that they believe from their terms and conditions that I am only allowed to have 2500 from one game round. I said I never heard of this rule where you’re only limit to 2500. They told me that it is a sweepstakes rule that all casinos have and that since I won that from only one round I get to keep 2500 and the rest is voided. I said this doesn’t make sense. I said other sites I played on I one big bigger amounts than this and one round and I was able to get the whole amount. They didn’t told me since I only want it from one round. It wasn’t playing multiple games. That’s the reason why they said other than that if I was playing multiple games and got up to 4000 then my whole amount would be eligible to redeem. I went to a few other casinos social casinos that is and I asked them the same question about winning a big amount and they told me that if I won 4000 from one game only that that whole amount would be in my account to redeem I would just have to find out what my limit is that I can redeem and I would have to redeem that amount per day until I took all my money off. I didn’t proceeded to ask them what about your high rollers you’re telling me that if they won 10 K and one spin from one game that they’re only entitled to 2500 of that I said it doesn’t make sense because on your login page it has big wins and there are people with six figure amounts you even have on your website the amount that you can bet per what you spend there are people betting $100 or more, possibly winning more than what I won and one round and you’re telling me that is reduced. They then proceeded to tell me that there was about to withdraw the remaining amount and only leave me 2500 which they did. I have a screenshot of the notification of them debiting 1675. They told me that I can only make a withdrawal of 600 a day per my VIP tier which is bronze. They then told me that I could have made a request to withdraw 3K but since I only spent a total of $100 overtime that that request might not be granted, which still doesn’t make sense I went to their terms and conditions, and the only thing I see up there is where it says you’re only limit to a 2500 max redeem limit. It didn’t say nothing about gameplay limit. It also says that Florida users can only win 5K and one game round. How is it possible to win 5K in one game round yet? You’re telling me I’m only entitled to 2500 from a one game round bottom line is I don’t know what to do. I’m scared that they are trying to get me from giving me the money because now they’re telling me that my redemption is under gameplay review. This is very suspicious.
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