Hi,
currently waiting on my withdrawal to be processed.
I’ve just hit the 7 business day mark so fingers are crossed.
Any luck with your withdrawal?
Perhaps next time try to use the "reply" button to address your message to whom you'd like to. 😉
Just a suggestion, you know.
No, still no joy, 27 business days now they are not replying to emails neither.
chat still works but same reply all the time blaming the financial team and saying they will escalate my complaint it’s just all talk.
Guess it’s just never happening?
Not sure what we can do about it?
Mines for £4330 so wouldn’t mind getting it 😂
😳 that’s quite an amount, I think I’m more annoyed that they keep leading us on instead of coming up with some shitty excuse not to pay out.
i did read somewhere that barge straat 1 has numerous sites operating Illegally something about shadowing genuine sites not sure what that means though
You’re right, hadn’t heard of barge straat 1 before but just looked it up and there’s apparently a bunch of websites using that address and a fake license number.
Found it on jokersace’ site, doesn’t look hopfully
Zdravo. Jesi li primio/la novac od kazina džokerasejs? Prošao je mesec dana otkako sam zatražio/la isplatu. Uvek isti odgovor u ćaskanju... „verifikacija zahteva vreme jer je bezbednost prioritet"......😂
Kazino ne odgovara na imejlove sa pitanjima o rasporedu isplata... ali ako depozit ne uspe, kazino odmah nudi pomoć pri uplati.
Hi
no still the same response as you, I’ve threatened them with reporting the theft but they don’t care
Yeah same for me, chat said to email Anna, no reply in 24hrs so went back, they said they’d make it a priority, no reply.
Not sure what we can actually do?
I have an open case with them from casino Geru they still haven’t replied to them
Sada je „21 radni dan" koje je kazino najavio završen. Prijateljski razgovor samo naglašava „inspekcija je u toku radi bezbednosti igrača, a ponekad se moraju izvršiti i dodatne provere kako bi se osiguralo da novac ide pravoj osobi". Agenti za razgovor su dobro isprani mozgovi da lažu. Kazino ne odgovara na imejlove... kazino takođe ima nekoga ko se zove „vip ana"....koja povremeno šalje bonus poruke, ali ne odgovara na imejlove....mora da postoji neko sa „dlakavom rukom" iza imena „ana".
Yeah I haven’t gotten anywhere, emailed Anna and had nothing back.
Went on and on at support on day and got passed onto a manager called ‘Dan’ but basically got the same response from him.
Sada je „21 radni dan" koje je kazino najavio završen. Prijateljski razgovor samo naglašava „inspekcija je u toku radi bezbednosti igrača, a ponekad se moraju izvršiti i dodatne provere kako bi se osiguralo da novac ide pravoj osobi". Agenti za razgovor su dobro isprani mozgovi da lažu. Kazino ne odgovara na imejlove... kazino takođe ima nekoga ko se zove „vip ana"....koja povremeno šalje bonus poruke, ali ne odgovara na imejlove....mora da postoji neko sa „dlakavom rukom" iza imena „ana".
So you haven't thought about starting a complaint? I mean, if the time they told you they needed and it's been quite a long time, I would probably go that route.
What do you think?
Da, izgleda da je teško dobiti novac. Chat se izvinjava zbog kašnjenja i pravda ga „bezbednošću i dodatnim proverama koje iz toga proizilaze". Njihova stalna upotreba reči „bezbednost" je već doživela inflaciju. Kyc je potvrđen, primio sam jedno povlačenje, nisam prekršio pravila......još uvek je mesec dana „provereno".
So if there were no problems before and suddenly the security check is supposed to last for a month, I don't think that's cool. If they don't have a timeframe and they're going to stretch it out, it's better to contact our team and I believe we'll be able to resolve it somehow.
At least I would give it a shot.🙂
Da, žalba je u toku. Prva isplata je isplaćena za manje od nedelju dana... i sada je zaista teško dobiti bilo kakve informacije. Chatvvain pravda kašnjenje dodatnim proverama i bezbednošću igrača..... pa da li je zaista „bezbedno" čekati.....?
Out of interest was your first withdrawal for less than you’d deposited?
I’ve not hit the 21 working day mark yet but haven’t been able to get real reason for it taking so long
Da, žalba je u toku. Prva isplata je isplaćena za manje od nedelju dana... i sada je zaista teško dobiti bilo kakve informacije. Chatvvain pravda kašnjenje dodatnim proverama i bezbednošću igrača..... pa da li je zaista „bezbedno" čekati.....?
To be honest, if I look at the casino's safety index, I would probably be rather negative. But I don't want to do that since your experience was that you already got money from here.
If the security check is supposed to last that long, it doesn't seem very justified to me.
So I think you opening a complaint is a good move.
Out of interest was your first withdrawal for less than you’d deposited?
I’ve not hit the 21 working day mark yet but haven’t been able to get real reason for it taking so long
Hello, I haven't played in this casino so I can't answer that for you.
You've been waiting 21 days? If so and they didn't tell you anything relevant, I certainly wouldn't wait any longer and I would also lodge a complaint.
What do you say?
Zdravo, jesi li dobio/la novac? Džokersejs čet za korisničku podršku, Sonja, Fiona, Kejti, Džejd.....je čet sa veštačkom inteligencijom. Nema ljudi u korisničkoj službi i kazino ne odgovara na imejlove. Hmmm, sada kockari stvarno bivaju prevareni....Ali....četbot je prijateljski nastrojen....odgovori stižu brzo....😅
No sign of any money, not sure what to actually do now?
ahah yep lots of chats with Fiona and Sonya who are defiantly not real, plus a bloke called Dan.
any idea what to do? My withdrawals for £4300 which is a bit silly
Besplatni profesionalni edukativni kursevi za zaposlene u online kazinima usmereni na najbolje prakse u industriji, poboljšanje iskustva igrača i pošten pristup kockanju.
Inicijativu koju smo pokrenuli s ciljem stvaranja globalnog sistema samoisključenja, koji će omogućiti ranjivim igračima da blokiraju pristup svim mogućnostima online kockanja.
Uskoro ćete biti preusmereni na stranicu kazina. Molimo sačekajte. Ako koristite softver za blokiranje oglasa, proverite podešavanja.
