ForumDiskusija o prigovorimaAverage time for Review

Average time for Review

pre 3 godina od mumblesmountain
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3189 pregleda 2 odgovora |
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pre 3 godina

Hello,

I submitted a complaint, and I was just wondering what the usual time frame that it takes until it either passes or is rejected.

I understand things change based on how many submissions you have, etc.

Thank you !

mumblesmountain
pre 3 godina

Hi, it's usually reviewed within 24 hours during the working days, but if you submit your complaint on Friday afternoon or Saturday, some of them are processed on Sunday, but some of them on Monday. It also depends on the individual case. Some of them are more complicated so the agents prefer to discuss it first with a supervisor before they send the 1st reply.

pre 3 godina

Thank you for the information, I appreciate it

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