Kazino ima veoma dobar rejting na našoj veb stranici, nema nerešenih žalbi i zaista samo nekoliko pritužbi. Imaju licencu na Malti, što je obično bolje od Curacao.
U svakom slučaju, smatram da je zaista čudno što su tražili vaš portfolio investicija. Nikada nisam čuo za sličan slučaj. Možda zato što u vašim drugim dokumentima stoji da se neki od vaših prihoda zasnivaju na investicijama. To bi moglo biti objašnjenje.
Nemate obavezu da delite koje investicije imate (konkretno), ali na primer, ako imate nalog kod brokera, oni nude godišnje izveštaje ili možete da napravite snimke ekrana iz istorije povlačenja/depozita kako bi kazino mogao da vidi da zaista koristite bilo koji profit na tome.
Ako se ne slažete sa kazinom, možete kontaktirati MGA - autoritet za licenciranje. Oni mogu odlučiti šta kazino može tražiti od vas. Ali da sam na vašem mestu, pokušao bih da pružim nešto što ne bi bilo previše detaljno i previše lično samo da bih ispunio zahteve kazina i dobio dobitak. Uvek možete zatvoriti svoj nalog nakon toga ako vam se ne sviđa kako vas tretiraju.
The casino has a very good rating on our website, no unresolved complaints and really just a few complaints submitted. They're licensed in Malta, which is usually better than Curacao.
Anyway, I find it to be really strange that they requested your investments portfolio. I've never heard about a similar case. It might be because your other documents state that some of your income is based on the investments. That might be the explanation.
You have no obligation to share which investments you have (specifically), but for example if you have an account with a broker, they offer yearly reports or you could take screenshots from the withdrawal/deposit history so the casino could see that you actually use it any make some profit on it.
If you disagree with the casino, you could contact MGA - the licensing authority. They may decide what the casino can request from you. But if I were you, I'd try to provide something that wouldn't be too detailed and too personal just to fulfil the casino's requirements and get the winnings. You can always close your account after that if you don't like how they treat you.
Automatski prevedeno: