slotssafari.co rejecting my documents

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Holandija

pre 1 godinu

OriginalPrevod

Hi, To withdraw i have to verify my account. They did not reject my proof of adress but they rejected copies of id 2 times and also a proof om my deposit which i downloaded from my bank and send to them. If they just not find my passport pics sharp enough they could be genuine but because they also reject my proof of deposit which is never rejected in my life you know they are not. They are slow with responding too. Long story short :don't deposit there and tell others not to do too (which is in the digital age easy to do, at least🙂).

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Holandija

pre 1 godinu

OriginalPrevod

I will keep you updated

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Mlađi Pripravnik

Holandija

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OriginalPrevod

After first time I did upload proof of address and passport i got message after couple of days that i needed to post clearer pic of passport + a proof of deposit. After i did that a couple of days later i got again a message to send clearer pic of passport +proof of deposit so maybe they just overlooked my new documents.....

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Holandija

pre 1 godinu

OriginalPrevod

After another passport pic my account is verified. Did not ask for proof of deposit anymore.

Social Media & Community Specialist

pre 1 godinu

OriginalPrevod

Weird but positive 😀. Honestly, I would be thrilled that I finally passed the verification.

My congratulations!

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Holandija

pre 1 godinu

OriginalPrevod

Radka, Thanks but now i am waiting for withdrawing. After 3 days its was not processed and now after 4 days it says wrong email or password when i try to log in . When it is not wrong passpord or email. Need to reach chat to change password. But can not reach live chat. Another game. But I don't need to log in if they just process my withdraw from my verified account. I am not someone who does immediatley a cyber attack or something when (maybe) scammed so I just wait some more to see if they pay out. I will keep you posted🙂

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Holandija

pre 1 godinu

OriginalPrevod

They said they have rejected my winnings account for irregular play. I did wager 100 on a match payed out 215 and a 100 euro freebet on it too 215 and a bit roullete what can be more regular.. Total account was 405 euro. They first le me submit so many documents again and again and then do this. I have my own ways but appreciate any extra help from you guys🙂

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Holandija

pre 1 godinu

OriginalPrevod

Maybe have to take tougher measures even when I have my measures. They let me no choice.

Posetilac

Nemačka

pre 1 godinu

OriginalPrevod

hi, will send you P.M.

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Holandija

pre 1 godinu

OriginalPrevod

Hi, Deposit facilitator of this casino with owner with type of casino multiple of it kinds are : kevin direct payment Germany and ideal: Netherlands. Crypto deposit are heart to stop but less so the others. They have advertising in my country even when we have a gambling law and they have no certificate here. So multiple ways of attack here civil way. I did deposit here 100 and placed 300-400 in bets. For people not reading it all. I had to verify over and over before they tought it was a good idea to steal.

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Holandija

pre 1 godinu

OriginalPrevod

The fine to advertise in my country without licence is millions.

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Holandija

pre 1 godinu

OriginalPrevod

The gambling commision in holland who authoritice fines are looking into it. Not sure i can proof that i did place over 300 euro in bets and did deposit 100 and final balance of 405 because they immediatley deleted account to hide proof. But they can still be getting millions of fines for advertising...

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Holandija

pre 1 godinu

OriginalPrevod

My family knows about the casino and its owner now.

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Holandija

pre 1 godinu

OriginalPrevod

Don't expect much of local police of the bank account to deposit to the casino: LT07305008882278 but al pieces together help. They force you to take it directly or indirectly in own hand.

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Social Media & Community Specialist

pre 1 godinu

OriginalPrevod

Can't comment on local laws or regulations. Instead, I want to be sure whether you have engaged in sports betting first.

Normally, I would suggest submitting a complaint -the thing is, we do not deal with sports betting here at all. So, I'm not exactly sure the complaint placed here on Casino Guru would help you out.

If you like to try it out anyway, use this link please:

https://casino.guru/complaints

I can only hope the Complaint Team will be able to help. But if not, let me know, please. There are a few websites handling sports betting these may be worth trying.

Mlađi Pripravnik

Holandija

pre 1 godinu

OriginalPrevod

Hi Radka , the casino is not on the list to select . It is a casino with a sportbook BTW. The national gambling association is looking into . They will not communicate further with me. But based on history they will have to leave holland( you need a license here) +fine. They would be punished anyway but now it is just accelerated. slotssafari was one of the few bookies/casinos operating here without license nearly all others who did still allow players in holland even after gambling law are now kicked out. Only very unethical bookies try it still after a gamblin law against it in the country but they are removed. This are also the bookies you most expect theft from...

Social Media & Community Specialist

pre 1 godinu

OriginalPrevod

Hi there!

I see, and thank you for the full-spectrum explanation.

It also means we are not able to provide further assistance, since a higher authority, specifically the official authority is handling the "casino's" activities.

This is a very specific, yet popular topic, and we all appreciate information from you - locals. 🙂

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