Ponekad ne razumem da ako kazino pošalje promociju igračima putem e-pošte, na primer, zašto ne stave sve uslove tamo da bi tačno znali šta bonus sadrži. Bilo bi mnogo manje problema, jer ako igrač mora posebno da ode u Odredbe i uslove u kazinu i pogleda šta sve mora da se pridržava, znam da nekim ljudima to neće pasti na pamet. Međutim, to je s vremena na vreme neophodno i znam da igrači ponekad imaju problema sa tim.
Preporučio bih vam žalbu koju biste mogli da uložite, ali mislim da to neće proći srećno, pa bih predložio da kad god igrač sa bonusom krene da igra da pogleda sve što je potrebno za bonuse kako bi slične situacije ne ne ustati.
Verovatno je to jedini način da se eliminišu sve neprijatnosti. 😕
Sometimes I don't understand that if a casino sends a promotion to players via email, for example, why they don't put all the terms there so they know exactly what the bonus contains. There would be far fewer issues, because if the player has to go separately to the Terms and Conditions in the casino and look up what all they have to comply with, I know that some people won't think of it. However, it is necessary from time to time and I know that players sometimes have a problem with it.
I would recommend a complaint that you could file but I don't think it would work out happily, so I would suggest that whenever a player with a bonus goes to play that they look at everything that is required for bonuses so that similar situations don't arise.
It's probably the only way to eliminate all the unpleasantness. 😕
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