Žao mi je što se tako osećate i ako postoji nešto u čemu bismo mogli da vam pomognemo, ne ustručavajte se da pitate.
Ako postoji bilo kakav dokaz za ono što kažete, naš tim za žalbe će to sigurno dublje razmotriti.
Samo imajte na umu da je u pitanju čista sreća kada igrate kazino igre, a ponekad je sreća na našoj strani, a drugi put nije.🤷♀
Takođe, kada su u pitanju bonusi, potpuno je na kazinu kome i kada daju, pa ako smatrate da su nešto obećali, a nisu se toga držali, uvek kontaktirajte podršku, a oni treba da pokušaju da to reše .
I am sorry that you feel this way and if there is anything we could help you with, do not hesitate to ask.
If there is any proof of what you're saying our complaint team will surely have a deeper look into it.
Just bear in mind that it comes to pure luck when playing casino games, and sometimes the luck is on our side and other times it is not.🤷♀️
Also, when it comes to bonuses, it is totally up to the casino to whom and when they give it, so if you feel that they promised something and did not stick to that, always contact the support, and they should try to resolve it.
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