Vulkan vegas, ne mogu podići novac

Hello, I have been trying to withdraw my money for several days but it ends up being rejected, I already did the KYC verification, but anyway it continues to reject me, I request a prompt solution to be able to withdraw my money

Buenas, hace varios dias que intento retirar mi dinero pero termina siendo rechazado, ya hize la verificacion KYC, pero de todos modos me sigue rechazando, solicito una pronta solucion para poder retirar mi dinero

Zdravo Luis, jesi li uspio kontaktirati njihovu korisničku podršku u vezi s ovim problemom?

Hello, I was able to make my withdrawal, thank you

Buenas, ya pude hacer mi retiro, gracias

Hvala na ažuriranju!