pre 4 meseci
Dobar dan, pokušavam da uložim žalbu, ali u poslednjem koraku gde piše „Ograničeni bonus" biram da nastavim na sledeće pitanje i ono me ne pušta dalje. Ko može da mi pomogne?
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Žalba nedostupna - Pomoć
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pre 4 meseci
Hmm, this is the first time I've heard this and I have a few tips. Try to create a complaint from another device, delete cookies or try another browser. If that doesn't help and your issue keeps recurring, let me know and we'll see what we can do.
pre 4 meseci
Zdravo Jaro!
Hvala na odgovoru.
Uradio sam tačno ono što ste predložili, bez uspeha. Obrisao sam istoriju i kolačiće. Probao sam Chrome i Edge pretraživače, promenio računare, testirao sa svojim mobilnim telefonom i problem je uvek isti. Dođem do koraka ograničenog bonusa, biram da pređem na sledeće pitanje i više nemam opciju da nastavim.
Mogu li da podnesem žalbu na kazino na drugi način? E-mailom, na primer?
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pre 4 meseci
Hello Li979,
Thank you very much for trying all the suggested steps. Since it has been a couple of days, we don't want to delay you. Please send an email explaining your situation to complaint@casino.guru
In any case, I will forward your attempts to our tech specialists. I hope we well be able to detect and resolve the issue. If you came upon anything else what seems to be weird, we'll be here. Thank you!
