pre 1 godinu
Zdravo, uložio sam vam žalbu, moje pitanje je koliko je obično potrebno da kasino dobije odgovor.
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pre 1 godinu
Hello,
I checked your complaint and to me, it seems that we have not asked the casino to join your complaint yet.
In general, I'd say a couple of days. Just keep in mind that our team may need more time to consult with the casino, we need to check every supporting document the casino can present, and maybe some debates will arise. So please, check your complaint regularly.
pre 1 godinu
Pozdrav, nov sam na forumu i zeleo bih da podelim svoje iskustvo.
Da li sam u pravu kada kažem da kazina ili odgovaraju odmah (u roku od nekoliko dana) ili uopšte ne odgovaraju? Tada sam čekala nevjerovatna 3 mjeseca. Bio je to kazino sa sjedištem na Kipru. Sama činjenica vas čini sumnjičavim u retrospektivi.
Da nisam angažovao advokata, verovatno bih i danas čekao odgovor. Hvala gluecksspielhero.at
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pre 1 godinu
Generally speaking, they usually reply within a week. Sometimes, it helps to extend the timer to 2 weeks, but that's the maximum. There were a few rare cases when the casinos contacted us months or even years later and asked to reopen the unresolved cases that had bad influence on their rating on our website.
It's usually due to a new casino management that starts doing things differently. That's why we also encourage players to submit complaints against casinos with bad ratings, because even though it may won't be solved now, you never know what can change in the future.
pre 1 godinu
Zdravo!
Kontaktirajte ih i vratite novac: https://www.advofin.at/projekte/online-casinos-de/ ili također https://gluecksspielhero.at/ Već sam ih koristio. Ne mogu ih oštetiti.. LG i sretno
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