Zdravo, dozvolite mi da ponovo kopiram deo stvari. Pošto je više od polovine mog dobitka od igre u RAW kazinu i obrisali su mi ceo saldo.
Pošto dobijam robotski odgovor od njihove podrške, možda će mi trebati pomoć...
Napravio sam nalog na Vikilak-u 02.03. Bila je sportska ponuda koja je, po mom mišljenju, bila bolja od kazina, pa sam je izabrao. Uspeo sam da se kladim sa 100 evra na 220 evra.
Uložio sam nekoliko kazino opklada, odštampanih do 700 evra +-.
KYC, sve stvari koje sam prošao i čekao na isplatu. Uložio sam neke opklade dok sam čekao, kvote su bile male, ali su prihvatili moju opkladu, tako da nije bilo ništa preterano.
Danas su mi uzeli sve dobitke i uklonili moj saldo sa 100 evra. Po njihovom mišljenju, bilo je „manipulacije bonusom". Bez objašnjenja, bez pokazivanja koja opklada nije bila u njihovim pravilima.
Zanimljivo je da bonus dobrodošlice zahteva kvotu veću od 1,8. Postoji opadanje primanja opklada sa nižim kvotama.
Za svaku drugu opkladu nakon toga, oni imaju odluku da li žele da prihvate opkladu ili ne.
Smešno je, ako sve izgubim, to je u redu, nesreća, ali ako dobijem sa čistim stanjem u kazinu, oni zadrže sve.
Pa, sve je sjebano, to je najžalosnije objašnjenje ikada.
Prilažem sve snimke ekrana, pogledajte ih.
Hello, let me recopy some of the thing. Since more than half of my winning was from RAW Casino play and they deleted my entire balance.
Since I'm getting a robotic response from their support, I might need some help...
I've created an account on Wikiluck on 02.03. There was a sports offer that was better than the casino, in my opinion, so I chose it. Managed to wager from 100 eur to 220 eur.
I've placed some casino bets, printed to the 700 euro +-.
KYC, all the things I've passed and waited for withdrawal. I've placed some bets while waiting it, it was low odds, but they took my bet, so it wasn't anything wild.
Today, they took all of the winnings and removed my balance to the 100 eur. In their opinion, there was "bonus manipulation". No explanation, no showing which bet wasn't in their rules.
Funny part, welcome bonus requires odds over 1.8. There are declining taking bets in lower odds.
For every other after wager, they have a decision if they want to take bet or not.
Funny part, if I lose everything, oh that's okey, unlucky, but if I won on the raw casino balance they kept everything.
Well, it's all fucked up, that’s the most pathetic explanation ever.
I' m attaching all of the screenshots, please take a look.
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