Zdravo svima,
Prethodno, ujutru 13.4.2026. godine, osvojio sam veliki džekpot od x1000 na Playsons Sugar Teddy x1000. Sajt na kojem je osvojen ovaj veliki dobitak zove se cashoomo. Prvo da kažemo ovo, igram ovde oko godinu dana. Imam 10 uspešnih otkupa na više bankovnih računa. Svaki bankovni račun mora biti verifikovan od strane njihovog tima. Prošao sam ove provere verifikacije nekoliko puta, NIKADA nisam imao problem. Odmah nakon pobede poslao sam imejl podršci, u kojem su mi čestitali na velikoj pobedi, potvrdili da je pobeda legitimna i da imam pravo na dobitke na svom računu! Bio sam prilično uzbuđen, konačno me je sreća pronašla, samo ne tako brzo. U petak, 10.4.2026. godine, prethodna otkupna isplata je uplaćena na jedan od mojih bankovnih računa. Ukupno je bilo 200 USD. Nakon toga sam podneo još jednu otkupnu isplatu u petak, 10.4., istog dana kada sam imao više sredstava na svom računu. Imajte na umu da je ovo bilo pre velike pobede. Dakle, nekoliko dana nakon moje velike pobede na 4-15, počeli su da traže verifikaciju mog PayPal naloga. Naloga sa kog sam uplaćivao/iskoristio novac u prošlosti. Nisam imao problema da im pružim informacije. Prethodno sam im rekao da nemam problema da dostavim više dokumenata koji dokazuju da posedujem ovaj nalog, jer sam već dva puta dostavio dokumentaciju za TAČAN NALOG. U tom trenutku sam znao šta će se dogoditi, ulazak u moj nalog, tako da nisu morali da plate. Poslao sam im izvod sa računa, poslao sam im obrazac za direktan depozit sa nazivom njihove kompanije na kojem je bilo moje ime, broj rutiranja/računa, poslao sam im prethodne transakcije koje sam imao sa njima, uključujući depozite/isplate sa odgovarajućim brojevima transakcija itd. Shvatili ste poentu. I TOGA I DALjE, DOBIO SAM IMEJL U KOMITETU ME OBAVEŠTAVAJU DA DOKUMENTI KOJE SAM DOSTAVio NEĆE BUTI DOVOLjNI OVAJ PUT I DA ĆE MOJ NALOG ODMAH BITI ZAKRIPLjEN. Imajte na umu da sam ovaj nalog već ranije verifikovao SAMO sa izvodom sa računa, poslednji put u martu 2026. godine. Obično sam se dopisivao sa njima, ali nisu hteli da odustanu. Tako da je tog petka ujutru moj nalog zaista zatvoren, više mu nemam pristup.
Stvar je u tome što imam snimke ekrana/imejlove moje dobitke u igri, ID transakcije u kojoj je došlo do dobitke, detaljan pregled moje dobitke iz mog profila transakcija u kazinu, potvrdu od VIP menadžera da je moja dobit legitimna, VIP menadžera koji navodi da imam pravo na sredstva na svom računu, VIP menadžera koji navodi da je ovaj račun već DVA PUTA verifikovan, ali da su želeli da ga još jednom verifikuju (iako nisam iskoristio sredstva na ovom računu od 2025. godine), VIP menadžera koji navodi da sam se previše potrudio sa dokumentacijom koju sam poslao za verifikaciju računa i SVE relevantne informacije koje bi bile potrebne advokatu.
GDE DA IDEM ODAVDE? DA LI MOGU NEŠTO DA URADIM? OVO JE DOBIJENO POŠTENO U BONUS RUNDI OD 15 DOLARA. ODBIJAJU DA ODGOVORE NA VIŠE PITANjA I NAVELI SU DA JE MOJ NALOG ZATVOREN ZBOG „NEOBEZBEĐIVANjA ODGOVORNE VERIFIKACIJE BANKOVNOG RAČUNA", IAKO SAM POSLAO VIŠE INFORMACIJA NEGO KADA SAM GA DVA PUTA PRETHODNO VERIFIKACIJOM. ZAISTA VAM JE POTREBNO NEKO SMERNICE OVDE, AKO JE MOGUĆE. OVI MOMCI NISU IMALI PROBLEMA DA UZMU I ISKORIŠTE RANIJE. OČIGLEDNO JE DA JE MOJ NALOG ZATVOREN ZBOG OSVAJANjA 100.000 NA IGRI OD VELIKOG DOBAVLjAČA IGRA KAO ŠTO JE PLAYSON.
Hello all,
Previously on the morning of 4-13-2026 i won the grand x1000 jackpot on Playsons Sugar Teddy x1000. The site in which this big win was won is named cashoomo. Lets state this first, I have been playing here for about a year. I have 10 successful redemptions to multiple bank accounts. Each bank account must be verified by their team. I have complied with these verification checks several times, Ive NEVER had an issue. Right after the win i emailed support, in which they congratulated me on my big win, confirmed that the win was legitimate and i was entitled to the winnings in my account! I was pretty stoked, finally a slice of good luck had found me only not so fast. On Friday 4-10-2026 previous redemption was paid to one of my bank accounts. The total was 200 USD. After this i submitted another redemption on Friday 4-10, the same day as i had more funds in my account. Mind you this was before the big win. So, days after my big win on 4-15 they started asking for verification of my Paypal account. An account i have deposited/redeemed with in the past. I had no problem providing them information. Beforehand i let them know i had no issues providing multiple documents showing i owned this account as I have already provided documentation twice for this EXACT ACCOUNT. At this point i knew what was coming, a backdoor of my account so they didnt have to pay. I sent them my account statement, i sent them a direct deposit form with their company name on it showing my name, routing/account number, i sent previous transactions ive had with them including deposits/redemptions with transaction numbers to match etc. You get the point. LOW AND BEHOLD, I GET AN EMAIL INFORMING ME THAT THE DOCUMENTS I PROVIDED WOULD NOT SUFFICE THIS TIME AND MY ACCOUNT WILL BE SHUT DOWN IMMEDIATELY. Mind you I have verified this account previously with ONLY an account statement, the last time being this past march of 2026. i casually went back and forth with them but they would not budge. So that Friday morning my account was indeed closed, i no longer have access.
Heres the thing, i have screenshots/emails of my win on the game, the transaction ID in which the win occured, detailed breakdown of my winning from my casino transactions profile, confirmation from the VIP manager that my win was legitimate, VIP manager stating i am entitled to the funds in my account, VIP manager stating yes this account has TWICE been verified already but they wanted to verify it once more (even thought i havent redeemed to this account since 2025), VIP manager stating i went above and beyond witht he documentation I sent in for account verification and ANY relevant info that would be needed by a lawyer.
WHERE DO I GO FROM HERE? IS THERE ANYTHING I CAN DO? THIS WAS WON FAIR AND SQUARE ON A 15 DOLLAR SPIN BONUS ROUND. THEY REFUSE TO ANSWER ANYMORE QUESTIONS AND STATED THAT MY ACCOUNT WAS CLOSED FOR "NOT PROVIDING PROPER VERIFICATION OF A BANK ACCOUNT" EVEN THOUGH I SENT MORE INFO THAN I HAVE WHEN I VERIFIED IT TWICE BEFORE. REALLY NEED SOME GUIDANCE HERE IF POSSIBLE. THESE GUYS HAD NO PROBLEM TAKING AND REDEEMING PREVIOUSLY. ITS OBVIOUS THAT MY ACCOUNT WAS CLOSED FOR WINNING 100,000 ON A GAME FROM A MAJOR GAME PROVIDER LIKE PLAYSON





