Pulsz just blocked me

I have been playing on pulz for over a year I cashed out alot in January and got it all now I've been down alot lately and I was finally starting to win yesterday. I had money cash out to my bank and to skrill. I was still playing and hit and was going out of the game to cash some more out and it kicked me out. Now I can't log in. The 200 I cashed to skrill came in today but the 1600 to my bank has not and I still had 1400 in the game why do this now they could have done it in January this is so wierd?

these where my last 2 redemptions before you locked or completely took off my account.

Hello, mansoncharlie

well, I can't speak on behalf of the Pulsz Casino, hence I can't answer your question, I'm afraid.

Is there any error or informative message popping up while you try to log in?

Have received an email concerning your account being blocked for some reason?

Honestly, I think you should submit a complaint through our resolution center, just click the link:

https://casino.guru/complaints/create

Hopefully, we will get some answers from the casino.

Anyone had any dispute experience with Skrill?

Hi, maybe you could describe a bit more what this is about. What kind of dispute do you have with this payment provider? Is there anything you need to find out?

I played Pulsz and won on 6/4/25 after two days of me asking about my winnings they sent me an email asking for verification i immediately sent everything they asked for. I checked my account today and they have deleted my winnings page and have blocked me from playing and I can not I’M anyone for help. this shows what my winnings are at the time I had access and after I sent my verification documents they asked for.

Thank you. What can I do?

You've done the first step: submitted your complaint here.

Our team will need to investigate the whole situation, and hopefully we'll be able to find out what is going on.

That is why your complaint resolver needs some more information from you, so please reply to the questions whenever possible.

How long have you been playing at this site, if you don't mind me asking?

I have been playing for about 2 weeks.

Alright. So this is your first withdrawal there, and you are quite a newbie.

We just recently added sweepstakes and social casinos to our database, so I hope that we'll be able to do something and help you out. 🤞