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Guru Team not responding

pre 1 godinu od Anonymized655
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2228 pregleda 3 odgovora |
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pre 1 godinu

what is going on!! Guru Team stopped responding to the complaint I submitted and the complaint with casino almost done but waiting for the Guru Team response.

Anonymized655
pre 1 godinu

I believe I sent you an email 🙂.

You just need to wait:

https://casino.guru/superboss-casino-player-s-self-excluded-account-reactivated

file

As the guide says:

"How long will it all take?"

Each involved party (you, the casino, or the Casino Guru team) has seven days to respond when they are required to do so to move the complaint forward. When this period elapses without a response, we usually choose to prolong the time limit by another seven days.

https://casino.guru/complaint-resolution-instructions#duration

Be patient, please.

Radka
pre 1 godinu

Thank you

Anonymized655
pre 1 godinu

You are welcome🙏

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