Can't open link on email

When i make complaint and later get some answer from Casino guru. On email has link straight to complaint, sounds easy... Not

When i open a link it looks browser like this

https://casino.guru/authorize/somesysidcodewhatiremove?redirect=complaint&id=remove&fromDomain=34&fromDomain=34&fromDomain=34&fromDomain=34&fromDomain=34&fromDomain=34&fromDomain=34&fromDomain=34&fromDomain=34&fromDomain=34&fromDomain=34&fromDomain=34&fromDomain=34&fromDomain=34&fromDomain=34&fromDomain=34&fromDomain=34&fromDomain=34&fromDomain=34&fro&fromDomain=34&fromDomain=34&fromDomain=34&fromDomain=34&fromDomain=34&fromDomain=34&fromDomain=34&fromDomain=34&fromDomain=34&fromDomain=34&fromDomain=34&fromDomain=34&fromDomain=34&fromDomain=34&fromDomain=34&fromDomain=34&fromDomain=34&fromDomain=34&fromDomain=34&fromDomain=34&fromDomain=34&fromDomain=34&fromDomain=34&fromDomain=34&fromDomain=34&fromDomain=34&fromDomain=34&fromDomain=34&fromDomain=34&fromDomain=34&fromDomain=34&fromDomain=34&fromDomain=34&fromDomain=34

And browser give up and tell me this: Sorry, you have exceeded the request rate limits!

Hello and thank you for reporting.

I'd assume this is some kind of bug. I'll get it checked. What browser do you currently use, please? Did this occur on a mobile version or a desktop version of the browser, please?

Hi.

I try open this link Safari and Chrome and it occur with my mobilephone and android tablet. Now i try it my PC computer and looks exactly same.

Thank you. Will get back to you as soon as I have some feedback from my colleagues.

Just a thing: I can't see an open complaint submitted by you. What was the name of the casino associated with this email, please? As far as I can see all your complaints are closed for at least several months.

I just want to make sure, no complaint is currently missing.

I have to open second account here because first one is impossible to reset password. So i make my complain maybe from 2 different email address, can you check this profile complains?

JarmomM

Hello,

Just let me sort things out.

Regarding the malfunctioning link - can you tell me to which complaint it belongs, please?

About the impossible reset - what seemed to be the problem, please?

(Was this issue associated with the email registered to "JarmoM")

Thank you in advance.