pre 3 meseci
Ako želite da diskutujete bilo šta vezano za 777onfire Casino, kao što su igre, bonusi, metode plaćanja, problemi sa nalogom, odgovorno kockanje ili bilo šta drugo, možete to učiniti ovde.
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pre 3 meseci
Napravio sam depozit sa 100% bonusa na prvi depozit i bonusa od 50 besplatnih okretaja, ali iz nekog nepoznatog razloga, kada sam okrenuo slot, bio sam blokiran da igram. Rečeno mi je da sam premašio iznos koji sam planirao da iskoristim i da više nisam u mogućnosti da igram. Kontaktirao sam podršku i rekli su da mogu da reše problem, ali na kraju nisam mogao da igram iznova i iznova.
U tom slučaju postoji vremensko ograničenje za 50 besplatnih okretaja, i ako ne želim da igram, tražim povraćaj novca, ali ne dobijam brz odgovor.
Ako vam je i dalje ostalo novca, ali ne možete da igrate, želeo bih da vam vratimo novac što je pre moguće. 
Automatski prevedeno:
pre 3 meseci
Hey, it looks like a pretty complicated situation.
Anyway, when you say that you wrote to support and they said that they managed to solve it, but you still couldn't play, did you write to them again and ask them what the problem is ? Is your first deposit bonus still active or has it already expired?
Either way, I think you made the right move to lodge a complaint with us and our team will try to help you sort it out. Update me if you find out anything new and you can play your bonus normally or if you have received a refund.
Fingers crossed. 🤞
pre 3 meseci
Poslao sam e-poštu mnogo puta, ali nisam dobio nikakav odgovor od podrške.
Ulogovao sam se i pokušavao mnogo puta da vidim da li mogu da igram, ali i dalje ne mogu.
50 besplatnih okretaja je isteklo.
Bonus na prvi depozit ima još 5 dana do isteka.
Automatski prevedeno:
pre 3 meseci
Well, firstly, I thought you simply reached the set gambling limits, which is, by the way, a great tool to keep the game safe. But now, I'm not so sure.
According to the complaint, you have never set such limits yourself; did I get it correctly, please?
One way or another, I hate to see such a lack of support. Do you think there is any other option you may try to get in touch with them?
Ažurirano od strane autora pre 3 meseci
pre 3 meseci
Da, nema ograničenja,
Nakon toga sam proverio i ništa nije bilo podešeno.
Postoje drugi načini da nas kontaktirate, ali trenutno ne znam za druge metode.
Automatski prevedeno:
pre 3 meseci
This is confusing, and I'm sorry you have to go through this. Such situations teach us that a good communication channel matters the most. Despite anyone else outside the casino system being willing to help you, we can't do that without their support.
How about their social media channels? Do they run anything useful?
pre 2 meseci
@ casino.guru
In your presentation of this casino's bonuses you only display the "high roller" bonuses, where the minimum deposit is 200 euros. They have the regular welcome bonuses as well, starting from 20 euros:
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