Pozdrav.
I ja se nadam. Ali iskreno, nada nije dovoljna. Želeo sam da pokažem da igrači treba da budu oprezni da ne bi bili u vašoj situaciji. Uz sreću, mnogi drugi igrači će videti ovaj razgovor pre nego što donesu loš izbor.
Izvinite, ali verovatno sam propustio ono što se čini neodbranjivim.
U svakom slučaju,
Proverio sam vašu žalbu i mislim da bi trebalo da se sada fokusirate na prolazak verifikacije.
To je neizbežan korak i na osnovu vaših brojnih odgovora u niti za žalbe, mislim da biste trebali znati da ovo nije ćaskanje. Bojim se da vas niko ne može savetovati korak po korak. Što je još važnije, takođe osećam da niste pravilno razumeli pitanje.
Nick je pitao o verifikaciji naloga kazina (KIC):
„Trebalo bi da možete da vidite da li ste verifikovani ili ne u okviru svog kazino naloga . Da li ste poslali kazinu bilo kakvu dokumentaciju za verifikaciju – ličnu kartu, pasoš, dokaz ili adresu?
Kada vam je kazino poslednji put odgovorio?"
Dok ste vi odgovorili pitanjem: "Kako da verifikujem bankovni račun ako nemam pojma kako da to uradim?"
Vidite li razliku?
Mogu li da znam da li je vaš nalog verifikovan? Zamolite kazino da vas podrži. To je obično najlakši način.
Ja samo želim da vam pomognem.
Hello there.
I hope too. But honestly, hope is not enough. I wanted to demonstrate players should be cautious to avoid being in your situation. With luck, many other players will see this conversation before making a bad choice.
Pardon me, but I probably missed what seems to be indefensible.
Anyway,
I checked your complaint and I think you should focus on passing the verification now.
It's an inevitable step and based on your many replies in the complaint thread, I think you should know this is not a chat. I fear no one can advise you step by step. More importantly, I also feel you didn't understand the question correctly.
Nick was asking about the casino's account verification (KYC):
"You should be able to see whether you are verified or not within your casino account. Did you send the casino any kind of verification documents - ID, passport, proof or address?
When was the last time the casino responded to you?"
While you responded with the question: "How am I going to verify the bank account if I have no idea how to do it? "
Do you see the difference?
May I know whether your account is verified? Ask the casino to support you. That's usually the easiest way.
I only aim to help you.
Automatski prevedeno: