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Ako želite da diskutujete bilo šta vezano za 888 Casino, kao što su igre, bonusi, metode plaćanja, problemi sa nalogom, odgovorno kockanje ili bilo šta drugo, možete to učiniti ovde.
888 Casino - opšta diskusija
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pre 1 meseca
Čitavo iskustvo igranja u 888kazinu je bila paklena noćna mora. Uložio sam 30 evra i prihvatio bonuse za igru. Igrao sam i konačno pobedio tako da je klađenje završeno i moj dobitak može biti podignut. Onda je počelo. Tražena su dokumenta. Poslao sam sliku vozačke dozvole i računa za struju. Dobio sam poruku na imejl da je dokument sa adresom prihvaćen, ali vozačka dozvola ne može biti prihvaćena. Prijavio sam se na svoj kazino nalog, koji je pisao suprotno! Dakle, vozačka dozvola je u redu, ali adresa nije. Šta dođavola? Napravio sam novu sliku računa za struju. Odbijeno. Napravio sam treću sliku. Odbijeno. Napravio sam sliku kreditne kartice. Odbijeno. I ponovo sam dobio dve vrste zahteva na imejl. Uradio sam test i objavio sliku teksta žalbe koji sam napisao. Odmah je odbijen. Dakle, nisu ni pogledani!
Popustio sam. Uložio sam sve svoje dobitke na džekpot i (ponovo) se uključio u čet i zatražio da mi se nalog što pre zatvori.
To je to. Srani kazino. Nikada nisam sreo ništa slično u poslednjih 58 godina.
Automatski prevedeno:
pre 1 meseca
P.S. Pisao sam na finskom i primetio sam da prevodilac nije preveo sve tačke tačno i ispravno, ali su glavne tačke bile jasne iz teksta.
Automatski prevedeno:
pre 1 meseca
Hello, I'm so sorry to hear that you ended up losing your money.
If this situation ever happens again, it would be best if you came here so we could try to help you.
Did the casino not write to you or give you a reason why your documents were rejected? That's probably the most important thing to come out of all this.
I understand that players can sometimes get frustrated, but in this case, the casino basically won and faces no consequences.😕
pre 1 meseca
Yes that is true.
They said once that pic of document was not clear enough. After, same automatic answer came repeatly.
So first when this nightmare startwd:
1) they ask new pic of id card in email msg
2)but in game account they ask, not id card pic at all but pic of utility bill etc. They said pic of my driver's license is ok tho in email they said otherwise. That was first red flag
3) send pic again. Of utility doc.
4) next took a chat with "santa's little helper" online. She "didn't know" anything previes happenings. Ask me to send pic there again. Tried 3 times, everytime chat cut down!
5) next got two different emails. Again! One me to send id card pic(what the f?) And another email from "team" ask to send once again pic of utilitybill etc. But not id card, that is ok already they say.
6) sent again new pic but they could not use it..
7) sent again new pic..same..
8 ) sent pic of my own complaining letter, as a test, same answer ..we could not use..
9) sent it again, same answer in few minutes
My last pic of bill was screenshot from my electricity company's page and it really was clear as a water. But same answer.
Then I knew will never get my money out.
This took more than a week.
Anyway, that's all from cold snowy Finland(minus 20 cels).
I hope ppl be aware 888casino's methods
pre 1 meseca
I believe it must have been more than unpleasant to go through this process when the casino kept asking for one thing and then another and there was always some problem.
As I said, if anything comes up in the future, be sure to post here before you lose your money. I think it's better to resolve the situation than to end up like this.
I'm keeping my fingers crossed for you and wish you the best of luck.
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