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Betfokk prevara sa povlačenjem i podrškom

pre 1 meseca od marvinrossififa
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690 pregleda 14 odgovora |
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pre 1 meseca

Dana 20. jula, zatražio sam povlačenje 500 evra putem kriptovalute od Betfokk-a. Imaju vreme obrade do 72 sata. Posle ponovljenih upita, više puta su rekli „u toku dana", a posle ponovljenih lažnih izjava u lajv četu, uvek su govorili da nadležno odeljenje nije reagovalo. I kao vrhunac, od juče ništa nije odgovoreno – ne dobijate odgovor putem mejla ili ćaskanja uživo. Otvara se ćaskanje uživo i možete videti da se čita, ali svaki agent ignoriše poruke. To izgleda kao namerna pljačka, zar ne? Da li ću i dalje videti svoj novac? Može li mi neko pomoći?

Automatski prevedeno:
marvinrossififa
pre 1 meseca

Hi there.

First of all, I'd like to say we are happy you've made it here. From my perspective, a decent casino should somehow be able to work out such a delay or suggest options. Speaking of which, has something of the sort happened? under these circumstances, casinos usually try a different payment method to fulfill the withdrawal request. Frankly, I feel you have just been tolked out.

Well, we have an extremely dedicated team of experts who try to resolve these issues by, let's say, reasoning with the casino representatives. You are more than welcome to get in touch with them if the casino fails to pay you by the end of the week. Technically, we give every casino a fair chance - 14 full days - to settle the problem without our interference.

There is, however, a point that concerns me.

Even though this Betfoxx Casino has not been listed so far, the review is underway. Sadly, the results are quite bad. The current internal Safety Index is 2,8, equal to a "very bad" description. Simply put, playing in this casino is very risky, and the same goes for withdrawals.

On the other hand, it might be an opportunity for both sides. If they are willing to cooperate, we will do what we can to help you out.

Despitethe fact that there is some time left for the casino, are you interested in lodging a complaint?


pre 1 meseca

Pre svega, hvala vam puno na brzom odgovoru!

Pokušao sam da koristim drugi metod povlačenja, ali je ignorisan ili blokiran.

Video sam drugog korisnika na vašem sajtu koji ima potpuno isti problem sa Betfokk-om kao i ja. To se odlaže, a zatim ignoriše nakon dužeg vremenskog perioda.

Naravno da bih bio voljan da sarađujem, ali šta treba da uradim da mi pomognete i kontaktirate kazino?


Srdačan pozdrav

Marvin Ross

Automatski prevedeno:
pre 1 meseca

Još jedna stvar,

Ako je to zaista pljačka, zašto je onda isplata još uvek na čekanju za povlačenje? Mogli bi me jednostavno blokirati, zar ne?

Šta biste uradili da se ništa drugo nije dogodilo?

500 evra je mnogo za mene O:

Automatski prevedeno:
marvinrossififa
pre 1 meseca

Well, I'm sorry your request was ignored. But I'm not surprised at a casino like this because, as Radka said, it wasn't the best choice. 

If you are able to cooperate, you can file a complaint with us and our team will try to help you contact the casino, but whether they will respond and try to resolve things I do not advise you. If they don't, then there will be consequences. 

So if you are interested, you can lodge a complaint here on this link. ⬅️

Are you in?


pre 1 nedelje

Hello I’ve been back forth via chat line about my pending withdraw since the 22 August 2024, I’ve done all acts suggested by the agent and am on my 2nd week of waiting a reply via email.. am pondering wether or not to lay a complaint..file

herberthinemoa
pre 1 nedelje

Hi, if it's been going on for more than two weeks, I would definitely go ahead and file a complaint if the situation hasn't moved anywhere. 

But let me ask you a couple of questions. Are you already verified with the casino ? I'm asking because I see a message there that you have to upload your ID/passport.

The next thing I noticed is that on our website we have a withdrawal limit of 1000 per day. You have a withdrawal that exceeds that amount. The casino didn't tell you anything about this ? 🤔

Jaro
pre 1 nedelje

Hi Jaro, yes I am a verified player. I can only withdraw via crypto the upload id/passport is for visa withdraw option.

I have tried using that form of withdraw it just gets reversed back to my player account.:file

as for withdraw limits they do have them..

herberthinemoa
pre 1 nedelje

Good, and the casino also gives you the answer why it keeps coming back to your account. It might be a good idea to ask them about limits or things like that, because that might be what's stopping you from withdrawing. Also, did you use the same method for withdrawing as you did for depositing ? 

pre 2 dana

No I deposited via visa and they only allow crypto withdraw..

still no response via email and chat line says they can’t help as they have nothing to do with payments..

herberthinemoa
pre 2 dana

In this case, I would recommend filing a complaint with us and our team will try to help you if no one answers you. 

You can open it here on this link. ⬅️

What do you think, will you go for it ?

pre 14 sati

Hi, I am having exactly the same issue with betfoxx !!! Day 8 of my £500 withdrawal pending.

Has anyone received any funds?

rachelbedford80
pre 14 sati

Is your account already verified at this casino and did you have any successful withdrawal there before?

Did the casino give you any explanation regarding your payment?

pre 13 sati

Hi yes as far as I am aware, I have not had any response to emails.

live chat just say it’s another department and they can’t help x

pre 13 sati

They have now said they have an issues

file

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