pre 8 meseci
Ako želite da diskutujete bilo šta vezano za BetRebels Casino, kao što su igre, bonusi, metode plaćanja, problemi sa nalogom, odgovorno kockanje ili bilo šta drugo, možete to učiniti ovde.
BetRebels Casino - opšta diskusija
1
2
Dodajte post
pre 8 meseci
Ne mogu da pristupim svom nalogu, šta se dešava sa Rebelsima?
Automatski prevedeno:
pre 8 meseci
Hello,
I'm not sure, to be honest. Are you getting any errors while trying to log in? Do share what you got. Perhaps something in your email, spam bin, etc.?
Please look around to see whether you find something to help out.
Izmenjeno
pre 8 meseci
Imali su tehničkih problema, sada je to rešeno, normalno mu pristupam 🙂😀
Automatski prevedeno:
pre 8 meseci
I'm glad it's resolved.
Give us some feedback on what the casino was like, we'd love it.😉
OdgovoriCitiraj1
pre 8 meseci
Ovaj kazino je odličan Jaro, jedan od najiskrenijih u kojima sam ikada igrao.
Automatski prevedeno:
OdgovoriCitiraj1
pre 8 meseci
That's something. So what makes the casino so great? Could you describe it a bit more?🙂
pre 8 meseci
Isplate se brzo obrađuju, podrška za maternji jezik, više provajdera igara, ogromna sportska sekcija. Iskreno ne razumem ocenu koja se ovde pojavljuje 😐
Automatski prevedeno:
pre 8 meseci
So these are the qualities that a casino should obviously have. How fast are the withdrawals and which game providers do you use most often?
In some cases we have seen a very high value of withheld winnings as the safety index says and therefore it is quite low.
pre 7 meseci
Da, nikad nisam pobeđivao u velikoj konkurenciji kod Rebelsa, možda tamo imamo problema.
Spinomenalni, pragmatični i Mankala
Automatski prevedeno:
pre 7 meseci
Thanks, I don't know the last one much, so maybe I'll check it out sometime.
Additionally, what I mean is that even when players have won, it often happened that their wins were confiscated.
pre 7 meseci
Just wanted to give other players a heads up about my current experience with BetRebels withdrawals.
I submitted a withdrawal request about 15 hours ago (still within their stated 24-hour timeframe, so not in complaint territory yet). But the customer service experience has been pretty concerning so far.
When I asked why it takes so long when their marketing advertises near-instant withdrawals, support told me there are "thousands" of withdrawals in the queue. The math on that doesn't work - to process thousands within 24 hours would require processing over 1 withdrawal per minute non-stop.
Then they said there's "higher volume on Wednesday" (more than weekends?), and eventually shifted to saying it could take longer than 24 hours. When I kept asking reasonable questions about these contradictory explanations, they blocked my access to customer chat entirely.
I'm fully KYC verified with clean cash winnings (no bonuses), so there's no legitimate reason for delays. Really hoping this gets resolved smoothly, but the experience so far matches the concerns mentioned in Casino Guru's safety rating about withheld winnings.
Just thought other players should know what to potentially expect if you win anything substantial. The "thousands in queue" claim especially seems like a red flag.
Will update on how this gets resolved.
pre 7 meseci
Hi and thanks for the information you provided.
I hope you will see your money as soon as possible as there should be no obstacles on your side.
It happens that the casino has a lot of withdrawals to deal with, and unfortunately even though sometimes they advertise quick withdrawals, it may not always be the case.
It's annoying if you get blocked in chat, because if you ask questions normally without using any vulgarities and don't spam them nonstop, it's not the best move from them.
So we'll wait for further developments.🙂
pre 7 meseci
Hi Jaro,
Thank you for your response. I wanted to update you on the situation - it's now been 32 hours since my withdrawal submission, officially exceeding their stated 24-hour policy.
The issue isn't just the delay, it's their complete lack of communication and contradictory behavior:
Policy Violations: Their written policy states "24 hours maximum" but support changed this to "24-48 hours" after the deadline passed
Chat Blocking: I was blocked from support chat for asking legitimate questions about processing times
Contradictory Claims: Support claimed "thousands in queue" (mathematically impossible for 24-hour processing, and extremely unlikely given their size) then "higher volume on Wednesday" (at what casino is there a higher volume on Wednesdy?)
Zero Communication: Despite multiple emails, they haven't responded or provided any explanation
Most concerning: I've had to access their chat like a spy using different devices/browsers just to communicate with them.
Current Status: I've filed a formal eCOGRA complaint due to:
Clear breach of their written 24-hour policy
Arbitrary customer blocking for asking legitimate questions
Complete failure to communicate or honor commitments
Their support rep Anna finally admitted the delay was for "administrative reasons" with "no legitimate reason" after learning about the eCOGRA complaint - proving this was unnecessary stalling.
I'm fully KYC verified (since June 2nd), have clean cash winnings with no bonuses, and deposits well below their €2,000 SOW/SOF threshold. There are zero legitimate grounds for any delay.
This appears to be a deliberate pattern of policy violations and customer harassment that goes well beyond normal processing delays.
I have let them know I will drop the eCogra dispute if they go ahead and just process my withdrawal but for now it's just a waiting game and a growing list of reasons to never deposit a dollar here again.
pre 7 meseci
To tell you the truth, I just really hope that you will get your money, because if you look at their safety index, it is pretty low. 🤷♀️
Keep us updated about the situation, please.
pre 7 meseci
Hi Guys, I just wanted to report that they did end up paying me out after a waiting for 2 entire days, they paid the full amount so credit where credit is due. That being said it was stressful being cut off from the support chat and not getting any answers so I would advise caution to any player. Do your verification immediately, not just when its time to process your withdrawal, and be prepared to wait a bit and press these guys, but they will pay you.
pre 7 meseci
I'm glad that they paid, for sure.
Are you able to do the verification before, though?
Many casinos start the process only whenever a player requests the withdrawal, actually.
pre 4 meseci
Zdravo dobro!
Imao sam problem pri pokušaju podizanja novca. Dobio sam poruku da to nije moguće. Priložio sam fotografiju.
Ulogovao sam se na ćaskanje uživo i momak po imenu Marko mi je rekao da ne mogu da podignem novac sa kartice jer nisam uplatio dovoljno depozita. Vremenom sam uplaćivao i gubio oko 1.800 evra. Možda je mislio da nisam izgubio mnogo veće sume i da je zato tvrdio da ne mogu.
Možete podneti žalbu na adresu e-pošte koju su naveli, ali nemam mnogo poverenja.
Očigledno neću nikome preporučiti ovu kuću. 
Automatski prevedeno:
pre 4 meseci
Couldn't this be due to the maximum withdrawal limit, though?
Try to check that out.
And if you need our help with your withdrawal, don't forget that our complaint team is always ready to step in.
pre 4 meseci
Zdravo Romi. Hvala što si mi odgovorio/la!
I ne. Nije bilo to. Previše.
Pisali su mi više puta govoreći mi da neće, da će to biti urađeno bankovnim transferom i da će trajati samo jedan dan, i da će oni snositi troškove.
Pa, ništa. Uradio sam to, samo da vidim koliko će trajati. Iako mislim da je to zato što me čekaju i stalno me pitaju za stvari. Biće barem ponedeljak.
Nastaviću da pričam.
Hvala vam!
Automatski prevedeno:
1
2
Dodajte post
