Bets Amigo Casino - opšta diskusija (strana 2)

From my experience, that is not the case. The casino uses the KYC procedure as an excuse to stall/not pay out money. Please note that this casino has same management as Wallacebet.

Casino does not respond to my complaint at all, I have sent/reminded them about my complaint and my demands 4 times and have not received a response. Casino does not cooperate at all

Casino ei vastaa valitukseeni lainkaan, olen lähettänyt/muistuttanut heitä valituksestani ja vaatimuksistani 4 kertaa, enkä ole saanut vastausta. Casino ei tee yhteistyötä lainkaan

The casino did not close my account even though I asked for this, despite my gaming problem.

Casino ei sulkenut tiliäni vaikka tätä pyysin, peliongelmastani huolimatta.

How much money did you spend on this thing? I'm sorry that this went so badly for you too.

Paljon sulla meni rahaa tähän puljuun? Oon pahoillani, että sullakin meni näin huonosti tämä.

quite a nice amount, at the end when I asked to close the game account, I was left with a brisk 700e, which the casino refuses to pay me back and does not respond to the complaint

ihan sievonen summa, lopussa pelitilin sulkua pyytäessäni jäi multa reipas 700e kaniin joita kasino ei suostu maksamaan mulle takaisin eikä vastaa complainttiin

Hello there,

based on your complaint, Kristina is missing an answer:

"Could you please clarify when exactly you informed (not indicated) the casino about your gambling problem for the first time?"

May I know whether you mentioned the gambling addiction, issues at all? I know it may sound silly, but this is important. Kindly answer your complaint - here.

I have replied "I emailed them about my fear of losing my balance away and account closure email 23.12 2:03 am (finnish time)." This was the first time I asked account to be closed and indicated about my gambling problem with fesrs of losing my balance as I asked them to limit my account (cant do it on their site to put wager limits etc) they didnt put these on.

This is exactly what you should mention in the complaint. Please, do so by clicking this link.

Thank you on behalf of the complaint team.

Hello. I’m waiting now for two days on the Vertification proces by BetsAmigo. Wanna make a withdrawl of €1.400. Did u think I get my money? 🙂

I was also worried when I made a withdrawal, it lasted about 7 days, but the withdrawal limit is 1000 per day

But remeber i made big presure to get my money i send a lots email to this site

Hello guys!

just waiting two days now on a Vertification proces. Is this normal by this casino and can someone help to fastup the proces? (I’m Netherlands) and have a balance of €1.400. Read something that they close accounts from the Netherlands… so scary that I never receive my money… please help.

thanks!

But you get ur money? Total balance?

i get one time 1000 and i play diference be happy if you get 1000

Hello,

no one can speed up the process for you, I'm afraid. Especially no one outside the casino. Just make sure that you provided all documents exactly the way the casino asked you to do so. This is usually the easiest way to pass the verification.

Sadly, you picked up a casino with a very bad reputation, so I hope you will be successful no matter the review.

Please pay attention to the score every time you consider playing in a new casino, to avoid future troubles:

https://casino.guru/bets-amigo-casino-review#tab=js-tab-reputation

I know. But they need to pay my balance right? No matter that I’m Netherlands.

Do you have your money already?

Do you have your money already?

The anothe thousands ur lost by the casino? Or by gambling?

gambling

what kind of message u send them by mail? I want to use the same ‘pressure’ to get my money 🙂