pre 2 godina
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pre 2 godina
Zdravo ... čekali smo na isplatu u dolarima više od 24 sata. Nekako sam uvijek odložen u chatu. Nikada prije nisam plaćao tamo i malo sam nesiguran ... da li ponekad tamo potraje? Da li dobijate svoj novac?
Postajem zaista nervozan. Može li mi neko od administratora ovdje pomoći?
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pre 2 godina
Do you already have your account verified in the casino? What do you mean that you're put off in the chat? Do they just stop replying to your questions?
pre 2 godina
Hello Daniel, well, they keep telling me my withdrawal is under review and I shall wait. When I ask whats the matter they just answer I shall wait. Completely useless. I am verified. Do you know the casino? Is it maybe really a coincidence and it takes that much time? I am really worried, know it completely differently, especially when you deposit and withdrawal via trustly,..
pre 2 godina
Honestly, these issues are pretty common for player from Germany since the new gambling law was introduced there. My private tip is that sending money to a German bank isn't that simple for the casino in case they don't have a German license so they try to find another way and possibilities. For example many German players were forced to withdraw using cryptocurrencies, because the casinos (not this specific one) told them it's not possible to send money to their bank account.
If you keep asking, they won't tell you the reason. That's for sure. The casinos can't say: OK, we know we shouldn't accept German players, but we do it anyways, which causes us some issues with payments and now we need to figure out how to get around it...
pre 2 godina
Thank you for your reply. But what can i do then? They don’t even tell me to use another method, they just tell me to wait…
pre 2 godina
pitao direktno ... 
(zašto je Chris gore i pišem sa Natalie ... ko zna ...)
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pre 2 godina
Honestly, if they ask you to wait, I'd wait. I'd give them max. 2 weeks and then I'd submit a complaint against them.
They¨'re license in Malta, which is a decent licensing authority so you actually have a chance to do something about it in case the withdrawal will be still pending.
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pre 2 godina
Razumem. Hvala puno
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pre 2 godina
hej fabi i da li je novac nekako stigao? Sve najbolje
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