pre 2 godina
Ako želite da diskutujete bilo šta vezano za Da Vinci's Casino, kao što su igre, bonusi, metode plaćanja, problemi sa nalogom, odgovorno kockanje ili bilo šta drugo, možete to učiniti ovde.
Da Vinci's Casino - opšta diskusija
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pre 1 godinu
Zdravo, pokušao sam da komuniciram preko engleskog ćaskanja pošto ti odgovaraju poštom, nije uživo.. a na engleskom, pa, nikad nisu odgovorili. Ispostavilo se da sam deponovao i imao sam 100 posto bonusa, ali sa zanimljivom činjenicom... ne To vam ni na koji način ne pokazuje napredak bonusa i nema ko da odgovori na vaša pitanja. Što se tiče uslova, pročitao sam na engleskom, za sada se čini tačno ali ne pokazuju bonus napredak, to je čudno.. a šta ne odgovaraj, još čudnije. Još uvek sumnjam u ovaj kazino. Nadam se da će Casino Guro temeljno istražiti ovaj slučaj kako bi pružio bolji savet, pošto sam, kada sam ušao u kazino, prvo popravio rezultat ovde i podatke pre deponovanja, a ovo bi trebalo da uradi mnogo ljudi koji vam veruju
Automatski prevedeno:
pre 1 godinu
Hello there,
thank you for your input!
Though I understand that the support should do its job and provide guidance, on the other hand, if you know the bonus amount percentage and the wagering requirement, it should not be so hard to make a calculation - as the last resort, of course.
Well, if you checked the casino review, you saw - among the cons - that:
"Live chat support is not available 24/7"
So, I guess it fits 🙁.
If you feel mistreated, however, please submit a complaint. Learn more about the process here.
pre 1 godinu
Sva kazina pokazuju napredak bonusa.. Takođe, od ranog petka sam poslao mejl i završavamo nedelju, a oni nisu odgovorili.. Mislim, kazino koji nudi bonus i ne dozvoljava vam da vidite napreduje na bilo koji način.. ne znam, čudno.. mislim da to ne prolazi kroz pitanje kalkulacije jer ako pročitate uslove shvatićete da ovaj kazino nije baš transparentan ako želite i bez opravdanja ... nema drugog kazina koji ne pokazuje napredak bonusa, isplate su vrlo sumnjive, pa ako malo pogrešite ili šta god, gubite sve što generišete... zato odlazim mišljenje ljudi prema mom iskustvu tako da budu oprezni i čini mi se da je ocena kazino gurua previsoka za ovaj kazino. Pozdravi
Automatski prevedeno:
pre 1 godinu
Hello,
first a kind reminder: please use the "reply" button, otherwise the person you wrote to will not be notified. Thank you 🙂
Regarding the bonus, I agree with you, this is not a convincing strategy for how to support players and make them feel wanted. And that's why I suggested the complaint. You know, we can't simply lower the rating solely because of your posts, we need to investigate first, this is when the complaints come in.
I guess that you should read more about the resolution center and then decide whether you'd like to place the complaint. These are the consequences:
"If the complaint is justified and we are unable to resolve it, it is closed and categorized as being 'unresolved'. This happens when the casino either does not respond to us or refuses to do what we consider to be fair in that specific situation. You will not get your desired outcome but the complaint will be saved in our system, the casino will be punished with a lower rating from us and our review of the casino will warn other players of what happened. What's more, if the casino wants to improve its rating in the future, it will be forced to address the complaint, so there is a chance that your complaint will be resolved at a later date."
It's up to you. 🤔
pre 1 godinu
Zdravo Radka. Zaista preporučujem da to istražite. Danas su mi odgovorili posle 3 dana, a na moje pitanje nisu ni odgovorili. Poželeli su mi dobrodošlicu u naš kazino. LOL. nepredstavljiv Pa, svejedno, neću da se vraćam tamo, ali sam te kontaktirao da pomogneš drugima da ne naprave istu grešku kao ja. Pozdravi
Automatski prevedeno:
pre 1 godinu
Hello,
that's great, but first, we need you to present some clues preferably by submitting the complaint.
That's why I took the time to properly explain the consequences of unfair behavior.
"I guess that you should read more about the resolution center and then decide whether you'd like to place the complaint."
I can't investigate anything on my own, I'm sorry.
