Zdravo svima
Registrovao sam se na Dudespin prošle godine. Nažalost, brzo sam se vratio starim navikama. 15. decembra 2025. godine sam zatražio samoisključenje i od tada sam pokušao nekoliko puta. Nikada nisam dobio odgovor, moj nalog je i dalje otvoren, a izgubio sam nekoliko hiljada evra. Već sam podneo žalbu ovde, ali čak ni Casino Guru izgleda ne može da me kontaktira. Igram kazino igre već mnogo godina, ali u ovom slučaju jednostavno ne mogu da odustanem. Možda neko ima savet kako dalje.
Hello, I'm sorry to hear that... How about you try a less convenient and common step? It does not always work, but given the circumstances, I understand it is necessary to do something.
If you registered your casino account using email, you are able to let go now. I would ask someone close, a friend or family member, to change your casino password and then to close the mailbox. That could prevent you from accessing the site if there are any 2FA steps involved. It could be worth erasing the master key for the app verification.
Another option is to create a new email address, change it to the registration email in the casino, and then try to reset the password and close the newly created email.
I understand it may sound sloppy, but if the casino is not willing to help, I see no other possibilities that would work in the long term. Maybe someone else will come up with a better suggestion.
