Zdravo, izgleda da nemamo pojma zašto je kazino zatvorio vaš nalog. Međutim, ima smisla da je kazino zatvorio nalog jer, pretpostavljam, ne nameravaju da isplate novac.
Dakle, da sumiramo, ako je nalog zatvoren, dobici poništeni i nemate pojma zašto se to dogodilo, svakako bih sačekao da se žalba reši. To je svakako bila dobra odluka sa vaše strane; sada moramo da razumemo zašto se kazino odlučio za ovo zatvaranje.
Možda jedno pitanje: kada ste bili u kontaktu sa bilo kojom osobom iz ovog kazina, o čemu se radilo?
Hello, so it seems we have no clue about why the casino closed your account. However, it makes sense that the casino closed the account because they do not also intend to pay the money, I reckon.
So, to summarize it, if the account was closed, winnings were voided and you have no idea why that happened, I would certainly wait for the complaint to get to the bottom of the issue. It was certainly a good decision on your part; now we need to understand why the casino chose this closure.
Perhaps a question: when you were in touch with any person fromthis casino, what was it about?
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