Žao mi je što ste se i vi našli u ovoj situaciji.
Nažalost, iz naših prethodnih iskustava, kazino nije bio voljan da komunicira sa našim timom da pokuša da reši ovu vrstu problema. Ali, naravno, slobodno podnesite žalbu ovde , a naš tim će se potruditi da to reši.
Obavestite nas kako ide i javite se sa svim novostima, molim.
I am sorry that you have found yourself in this situation as well.
Unfortunately, from our previous experiences, the casino was not willing to communicate with our team to try to solve this kind of issue. But, of course, feel free to file a complaint here, and our team will try their best to get a resolution to it.
Let us know how it goes and come forward with any updates, please.
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