pre 1 godinu
Ako želite da diskutujete bilo šta vezano za Joker8 Casino, kao što su igre, bonusi, metode plaćanja, problemi sa nalogom, odgovorno kockanje ili bilo šta drugo, možete to učiniti ovde.
Joker8 Casino - opšta diskusija
pre 1 godinu
Dobar dan, mislim da sam još jedna žrtva rabidi nv kazina, naime joker8 (vvv.1joker8.com), napravio sam depozit, napravio sam povlačenje. Onda sam zatražio otkazivanje računa i povlačenje je poništeno. Onda kažu da isplata mora biti ručno, ovo 16/01, u ćaskanju kažu da moram da pošaljem mejl i da ga proslede u finansije. Posle nekoliko dana primio sam e-poštu da ručni prenos nije izvršen iz razloga što je iban netačan, da pošaljem dokaz. Dokaz sam poslao oko 4 puta i čet je uvek govorio da je sve u redu i da će biti obrađeno. Juče sam primio e-poštu u kojoj me obaveštava da povlačenje mora biti na skrill nalogu, uplatio sam depozit preko mbvai-a i mogu da izvršim povlačenje putem bankovnog transfera. Napravio sam skrill nalog, poslao podatke i odgovor je da je sve u redu i da se obrađuje odeljenje finansija.
Rekavši to, mislim da sam izgubio nadu, to je 401 €, to je novac, ali kada pogledam ljude koji govore o 100.000 i više, zabrinem se.
Oni očigledno kradu i niko ništa ne radi.
Edited
Automatski prevedeno:
pre 1 godinu
Hey there!
I see you found another thread about this casino and also managed to submit the complaint as instructed here.
For now, it may seem nothing's actually happening, but you know we are not a Delta Force task Team, complaints require time, so please keep it updated and be patient. Once it's your turn, you'll be notified. 👍
From my point of view, as long as the casino communicates with you, nothing is lost.
pre 1 godinu
Hi, I certainly wouldn't like it either if the chat tells you that everything you've provided is fine and then for some reason the withdrawal doesn't go through. I see you had to use another alternative to withdraw, which is Skrill. Regarding the withdrawal, is it still pending ? When did you make one to this Skrill account ?
Anyway, since you are still in the same circle, I think it was a good move to open a complaint. Let's see where this goes and what our team finds out and resolves. Of course you have to be a bit patient because your complaint is not the only one and Tomas will surely get to you when it is your turn.
Anyway, hope dies last, so don't give up. I'll wish you the best of luck. ☘️
Edited
pre 1 meseca
ALO, IMAM PROBLEM SA ZAVISNOSTI, TRAŽIO SAM DA ZATVORIM RAČUN I NIKAD GA NISU ZATVORILI, POSLEDSTVO MORAO DA IGRAM PONOVO I IZGUBIM 600 EVRA, NE ŽELIM ODŠTETU, SAMO GA VRATI I ZATVORI NALOG.
Automatski prevedeno:
pre 1 meseca
Hi, this is one of the most sensitive things I would say a casino should definitely take seriously.
You didn't get any response to your request? Have you also had any communication between the casino and you regarding self-exclusion? Did you request it only via live chat or did you also send some emails?
pre 1 meseca
TRAŽIO SAM TO I PREKO UŽIVOG KOMUNIKACIJE I PREKO IMEJLA NAKON ŠTO SU MI REKLI DA MORAM DA POŠALjEM TAMO I NIŠTA SE NIJE DESILO
Automatski prevedeno:
pre 1 meseca
Evo oba moja imejla!! 
Automatski prevedeno:
pre 1 meseca
I see that you wrote to them that you are a gambling addict, which is quite important in such cases. It is sadder if the casino cannot answer you about this and resolve it with you within a period of more than a week.
So our team will try to do that and I hope they will be able to close your account and everything will be fine.
I really hope so.
pre 1 meseca
NE ŽELIM SAMO DA MI SE ZATVORI RAČUN, ŽELIM DA VRATE NOVAC KOJI JE JUČE IZGUBIO KAO NAKNADU (600€) I DA ZATVORE RAČUN DEFINITIVNO TADA MISLIM DA SAM JAKO RAZUMAN ZBOG NjIH IZGUBIO SAM OVO
Automatski prevedeno:
pre 1 meseca
Well, this is something that our complaint team will deal with. I'll leave it up to them to decide since I'm the admin of the forum. I hope everything turns out fair. ☘️
pre 1 meseca
PA DA ČEKAM REZULTATE
Automatski prevedeno:
pre 1 meseca
It's probably wisest. You can certainly keep me informed with any further findings. I'll be glad to see how it develops further.
pre 1 meseca
sačekaću tada.
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