Potpuno razumem vaša osećanja i saosećam sa vama. U svakom slučaju, pozitivno bih shvatio da vas obaveštavaju o svemu što se dešava, čak i ako je po mom mišljenju dovoljno čekati mesec dana na povraćaj novca. Sačekao bih do navedenog dana i ako ništa ne dobijete, onda bih razmišljao o podnošenju žalbe. Verujem da je vreme koje ste čekali bilo dovoljno.
U svakom slučaju, sačekaću da vidim da li će se nešto promeniti. Srećno. ☘
I completely understand your feelings and sympathize with you. Anyway, I would take it as a positive that they keep you informed about everything that is going on, even if waiting a month for a refund is enough in my opinion. I would wait until the aforementioned day and if you don't receive anything, then I would think about filing a complaint. I believe the time you waited was enough.
Anyway, I'll wait and see if anything changes. Good luck. ☘️